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claritev

IT Manager

Posted 3 Hours Ago
Be an Early Applicant
In-Office or Remote
13 Locations
47K-49K Annually
Entry level
In-Office or Remote
13 Locations
47K-49K Annually
Entry level
Lead and maintain company IT infrastructure, manage networks and security, oversee help desk and vendors, plan IT strategy and budgets, ensure compliance, and run cloud migrations and disaster-recovery plans.
The summary above was generated by AI

An IT Manager (Information Technology Manager) is the "Chief Architect" of a company's digital infrastructure. They ensure that all computer systems, networks, and software are functional, secure, and aligned with the organization's business goals. 

Core Roles & Responsibilities

  • Infrastructure Management: Overseeing the installation, maintenance, and upgrade of hardware (servers, laptops) and software (SaaS, OS) across the organization.
  • Network Security: Implementing and managing Firewalls, VPNs, and antivirus protocols to protect company data from cyber threats.
  • Strategic Planning: Collaborating with senior leadership to design long-term IT roadmaps and selecting technology that supports company growth.
  • Budget & Vendor Management: Forecasting IT expenses, managing department budgets, and negotiating contracts with vendors like Microsoft, AWS, or Dell.
  • Help Desk Oversight: Leading a team of IT support technicians to resolve employee technical issues quickly and maintain high productivity.
  • Data Backup & Disaster Recovery: Designing and testing Disaster Recovery Plans to ensure business continuity in the event of a system failure or data breach.
  • Compliance & Policy: Enforcing "Acceptable Use Policies" and ensuring the company meets legal standards like GDPR or SOC2.
  • Project Management: Leading technical migrations, such as moving on-premise servers to Cloud Environments. 

Essential Technical Stack

  • ITSM Tools: Mastery of ticketing and asset management software like Jira Service Management or ServiceNow.
  • Cloud Administration: Proficiency in managing Google Workspace, Microsoft 365, and Azure.
  • Cybersecurity Tools: Familiarity with endpoint protection like CrowdStrike or Okta for identity management.

Top Skills

Jira Service Management,Servicenow,Google Workspace,Microsoft 365,Azure,Crowdstrike,Okta,Firewalls,Vpns,Antivirus

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