Own and administer the company’s Atlassian Cloud environment, including Jira, Confluence, Atlassian Guard, licensing, permissions, security, workflows, automation, and integrations. Build REST API, webhook, Forge, and Connect integrations; automate manual processes; and manage an enterprise AI gateway. Develop AI governance policies covering acceptable use, data handling, and vendor/model risk. Document configurations, train users and administrators, and partner cross-functionally with Security and Legal.
About Harbinger
Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.
Role Summary
Harbinger is hiring an IT Enterprise Applications Administrator to own our Atlassian instance end to end, Jira, Confluence, alongside a handful of other enterprise applications. This is a hands-on, builder role: we're looking for someone who is an expert across the Atlassian stack, fluent in advanced workflow and automation design, well-versed in enterprise AI tooling (AI gateways, governance, and policy).
Key Responsibilities
Atlassian Platform Ownership
- Own administration of Jira, Confluence, and Atlassian Guard, including licensing, user provisioning, permission schemes, and org-level security policies.
- Serve as the internal subject-matter expert on the Atlassian stack, advising teams on best practices for project/space structure, schemes, and governance.
- Run recurring admin access reviews for the Atlassian org, consistent with how we already handle access reviews for other platforms.
Workflow & Automation
- Design and build advanced Jira workflows, automation rules, and JQL-driven views for teams across the company.
- Develop integrations using the Atlassian REST API, webhooks, and Forge/Connect apps to connect Jira and Confluence with other enterprise systems.
- Continuously look for manual processes across the org that can be automated through Jira/Confluence tooling.
AI Integration & Governance
- Own selection, deployment, and administration of an enterprise AI gateway (e.g. LiteLLM, Portkey, Cloudflare AI Gateway) to broker, monitor, and control LLM usage across the org's tools.
- Develop and maintain AI usage governance and policy, covering acceptable use, data handling/classification, and vendor and model risk review, in partnership with Security and Legal.
- Evaluate and roll out AI-assisted capabilities across our enterprise apps, ensuring they meet the governance standards above.
Cross-Functional
- Document configurations, workflows, and decisions in Confluence so the setup is maintainable by others.
- Train end users and admins across departments on Jira and Confluence best practices.
Qualifications
Education & Experience
- Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience).
- 4+ years administering Atlassian Cloud products at scale, ideally including both Jira and Confluence for a multi-team organization.
- Atlassian certifications are a plus, not required.
Technical Competencies
- Advanced Jira and Confluence administration (workflow/permission schemes, automation rules, JQL, custom fields, spaces, templates).
- Atlassian Guard and org-level security/governance settings.
- Experience with the Atlassian REST API and/or Forge/Connect app development for integrations.
- Enterprise AI tooling expertise: hands-on experience with AI gateways/LLM proxies (e.g. LiteLLM, Portkey, Cloudflare AI Gateway) and building AI usage governance and policy frameworks (acceptable use, data handling, vendor/model risk review).
- Scripting ability (e.g. Python or JavaScript) is a plus for automation work.
Soft Skills
- Strong written and verbal communication; able to translate technical concepts for non-technical audiences.
- Comfortable working cross-functionally in a fast-paced, high-growth manufacturing environment.
Key Benefits & Perks:
- Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
- Early-stage Stock Options
- Robust Retirement Savings (401k, HSA, FSA)
- Generous Paid Time Off (PTO) & Parental Leave
- Annual Vacation Bonus
- Wellness & Fertility Benefits
- Cell Phone Stipend
- Complimentary Meals & Stocked Kitchens
California Pay Range
$120,000—$130,000 USD
Equal Opportunity
Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected].
Candidate Data Privacy
Harbinger may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Harbinger may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Harbinger may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our HR, legal, and finance teams, and the team(s) with the position(s) for which you are applying; (ii) Harbinger affiliates; and (iii) Harbinger’s service providers, including providers of background checks, staffing services, and cloud services.
Harbinger may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services. Any unsolicited resumes or candidate profiles submitted in response to our job posting shall be considered the property of Harbinger and are not subject to payment of referral or placement fees if any such candidate is later hired by Harbinger unless you have a signed written agreement in place with us which covers the applicable job posting.
Harbinger Garden Grove, California, USA Office
12821 Knott St, Garden Grove, CA, United States, 92841
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Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
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