IT Director

About the Company:

Accredited Labs is rapidly emerging as the leading national provider of calibration services in the U.S., specializing in test and measurement equipment across various industries, including aerospace, automotive, agriculture, food and beverage, life sciences, manufacturing, and packaging. Having completed over 20 tuck-in acquisitions in the past year and with plans for numerous additional acquisitions over the next 1-3 years, we are highly acquisitive and focused on integrating these businesses seamlessly into our growing network. Our mission is to build a national calibration services provider that leads the industry, not just in size but in the quality of integration and operational excellence. As we expand, we are investing heavily in technology and process design, ensuring that we operate as a cohesive and efficient network. This role is critical in helping us achieve that vision. 

 Role Summary:

We are seeking an experienced and visionary Director of IT to build and lead our Information Technology department from the ground up. This leader will be responsible for developing and executing the company’s IT strategy, overseeing daily IT operations, managing external IT Managed Service Providers (MSPs), and designing robust cybersecurity frameworks and workflows to support business growth. 

The ideal candidate is a proven IT leader who has successfully created IT departments from scratch, with hands-on experience in infrastructure, systems, security, and vendor management. They need to be both strategic and operational, able to scale technology in alignment with organizational goals and build core processes and workflows. 

The Accredited Labs network is rapidly changing and requires an IT leader capable of adapting quickly to that change. Today our team operates nationally with over 30 physical locations with a heavy reliance on third party resources. This role reports to the Accredited Labs COO. 

 Key Responsibilities:

• Department Creation & Leadership
• Establish the IT department, including policies, staffing, budget, and technology roadmap.
• Define and implement IT governance, operational standards, and best practices.
• Build and mentor a high-performing IT team.
• Technology Infrastructure & Operations
• Architect and manage scalable IT infrastructure (networks, systems, applications, cloud).
• versee daily IT operations, ensuring high availability, reliability, and security.
• Implement business continuity, backup, and disaster recovery plans.
• Managed Service Provider (MSP) Oversight
• Manage relationships with external IT MSPs.
• Ensure service quality, contract compliance, and cost-effectiveness.
• Integrate MSP services with internal workflows and systems.
• Cybersecurity & Risk Management
• Develop and enforce cybersecurity policies, frameworks, and training programs.
• Monitor and mitigate risks, vulnerabilities, and threats across the enterprise.
• Process & Workflow Development
• Design and optimize IT workflows to support cross-department collaboration
• Streamline ticketing, escalation, and incident response processes.
• Identify opportunities to automate and improve efficiency.
• Strategic Leadership
• Collaborate with executive leadership to align IT initiatives with business objectives.
• Provide forward-looking insights on emerging technologies and their impact.
• Develop a proactive agenda to drive operational efficiency across the technology stack
• Own IT budgets, forecasts, and technology investment planning.

 Qualifications: 

• Proven experience building an IT department from scratch.
• 10+ years of progressive IT leadership experience, including at least 5 years in a senior management role.
• Demonstrated success in managing and integrating both internal IT resources and external IT Managed Service Providers (MSPs)
• Expertise in cybersecurity frameworks, policies, and best practices.
• Strong knowledge of IT infrastructure, cloud platforms, and enterprise applications.
• Excellent leadership, communication, and vendor management skills.

About Us:

Accredited Labs is a trusted provider of accredited calibration services. Our expertise in precision calibration is marked by innovation, quality, and our dedication to customer satisfaction. 

We are a network of calibration companies that blends local relationships with the reliability and resources of a national brand. We partner with established regional labs known for their deep community roots and long-standing customer trust and empower them with top-tier infrastructure and ISO/IEC 17025 accreditation. Whether onsite or in-lab, we maintain the personalized service customers depend on and deliver a consistent, compliant experience across every location.

Accredited Labs is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Accredited Labs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Benefits: 

We value our team and are proud to offer a comprehensive benefits package for all full-time employees, including:

• Health Insurance – Comprehensive medical coverage to support your well-being
• Dental Insurance – Preventive and restorative care to keep you smiling
• Vision Insurance – Coverage for eye exams, glasses, and contacts
• 401(k) with Company Match – Plan for your future with our retirement savings plan and generous employer match
• Company-Paid Life Insurance – Peace of mind with fully covered life insurance
• Paid Time Off (PTO) – Enjoy a healthy work-life balance with paid time off
• Paid Holidays – Celebrate and recharge with paid company holidays
• Company-Provided Equipment – All necessary tools and technology supplied to help you succeed in your role