IT Director

ABOUT US

At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world. 

Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.

Longevity Opportunity Vision Enjoy the game!

ABOUT YOU

We are looking for an IT Director who is strategic, operationally excellent, and a strong cross-functional leader to join our Technology and Infrastructure team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to lead and scale a global IT environment, ensure compliance, and drive technology initiatives across all regions.

Strong technical leadership, cloud infrastructure knowledge, and stakeholder management skills are essential, along with experience in enterprise IT environments, SaaS integration, and IT governance. The ability to optimize performance, oversee global IT operations, and align technology with business strategy will be key to your success in this role.

If you’re passionate about building reliable and scalable IT systems and love creating seamless, secure digital environments that support high-growth teams, we would love to hear from you!

Responsibilities

• Oversee Xsolla IT environment, systems, SaaS, DaaS across all regions.
• Manage enterprise applications and licenses (e.g., IdP, SaaS, collaboration tools) and ensure seamless integration and internal support.
• Ensure robust data monitoring policies and internal disaster recovery procedures are in place.
• Collaborate with legal, finance, infrastructure and cybersecurity to ensure data privacy (GDPR, SOC 2, etc.) and regulatory compliance.
• Evaluate and implement new technologies that improve performance, efficiency, and scalability.
• Lead vendor negotiations and IT procurement to optimize cost and service quality.
• Track, manage, and report on IT budgets, KPIs, and project timelines.
• Oversee global inventory management of IT assets, ensuring accurate tracking, documentation, and reporting.
• Lead the evaluation, selection, and deployment of end-user devices and hardware configurations that optimize performance and user experience.
• Implement a scalable asset management system to support onboarding/offboarding, remote device tracking, and compliance.
• Establishing and managing communication between IT, other teams, and management.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field (Master’s preferred).
• 8+ years of progressive IT experience, with at least 3 years in a leadership role.
• Strong knowledge of IT systems, cloud services (GWS, GCP, Okta, Atlassian), and IT best practices.
• Excellent leadership, communication, and stakeholder management skills.
• Certifications such as ACP-120, ITIL and PMP are a plus.

Equal Employment Opportunity Statement:

Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

Criminal History Consideration:

For this role, we will conduct a background check that may include the following:

Criminal history check

Employment verification

Education verification

Credit history check

Professional license verification

Relevance to Job Responsibilities:

The background check is relevant to this position because of the following role responsibilities:

Accessing confidential company data

Ensuring compliance with regulatory requirements

Rights Under the Fair Chance Act:

Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected].

Benefits:

We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to [email protected].