Provide hands-on, front-line IT support and device management for staff and visitors, manage tickets and Google Workspace provisioning, maintain inventory and access control (Brivo), support events and office operations, and document solutions to improve user experience.
About Constellation
Key responsibilities
IT Support & User Assistance
Office & Operational Support
Team Collaboration
About the level
Skills & experience
How to Apply
Constellation is an independent research center that brings together people throughout the AI safety ecosystem to accelerate insight, research, and talent through better cooperation. Unlike a conference or summit, Constellation operates continuously, in the form of a physical workspace as well as conference-style talks, workshops, and training bootcamps. Continuous operation allows for relationships and conversations to develop over time, meaningfully fostering trust, collaboration, and shared insight. It also makes Constellation a natural field-building hub by rapidly inspiring, orienting, and connecting people who are newer to the field.
Based in Berkeley, CA, our shared workspace hosts over 200 people per week across dozens of AI safety organizations in nonprofits, academia, industry, and government. Hundreds of other researchers spend time at Constellation for shorter visits each year. We believe this is the strongest and highest-output network of AI safety researchers in the world; dozens of participants in past Constellation programs have gone on to safety-focused roles at companies such as METR, Redwood Research, Anthropic, Google DeepMind, OpenAI, and the US and UK Safety Institutes.
About the role We’re looking for an IT Coordinator or Specialist to provide hands-on, user-facing IT support and operational assistance to our staff, researchers, and visitors. You'll maintain devices, systems, and shared workspace operations to ensure smooth day-to-day functioning. This role includes tactical IT troubleshooting, device management, end-user helpdesk support, and assistance with broader office operations.
Outside of the core work hours (M-F 8:30 AM–5:00 PM), this role may also require being onsite some evenings and weekends for events or urgent issues.
- Manage incoming support tickets, resolving or escalating appropriately
- Provide front-line IT support: troubleshooting hardware/software issues, user account support, and device setup
- Maintain inventory and upkeep of IT equipment (laptops, peripherals, kiosks)
- Assist with IT onboarding/offboarding logistics
- Google Workspace administration – user provisioning, group management, Drive policies, and troubleshooting
- Support physical security operations including access control management (Brivo), camera monitoring, badge issuance, and visitor check-in
- Monitor IT inventory, order supplies, and maintain stock levels
- Provide event support, including workshops and community gatherings
- Help coordinate office space reservations and setup
- Support other teams with cross-functional tasks and projects
- Document common IT issues and solutions to improve team knowledge and user experience
We're open to hiring at either the Coordinator or Specialist level depending on the experience and background of the candidate we find. To give a sense of how we'd think about the difference:
- IT Coordinators own their day-to-day responsibilities end-to-end, resolve support requests reliably and efficiently, and identify improvements within their areas over time.
- IT Specialists bring greater independence to their work, taking on more ambiguous or complex problems, contributing to how systems and processes are designed, and exercising stronger judgment on higher-stakes issues.
You don't need to decide which level to apply for — we'll work that out together as part of the process.
- Experience providing IT or technical user support, ideally in an office environment; the amount and depth will inform which level we hire at
- Friendly, professional interpersonal skills to engage with a diverse range of users
- Strong organizational and multitasking abilities
- Clear written and verbal communication
- Proficiency with Google Workspace (Docs, Sheets), Slack, and ticketing systems
- Comfort learning new software and technology tools quickly
- Some familiarity with office operations or admin is a plus
Nice-to-Have (would inform leveling)
- Slack administration experience
- Familiarity with agentic AI tools
- Comfort with CLI tools and light scripting
- Experience with security tooling or endpoint compliance
- Experience with Google Workspace Administration
You might be a good fit if you:
- Enjoy working in a dynamic, people-facing environment
- Like solving problems and helping others with technical issues
- Are detail-oriented and find satisfaction in creating order from complexity
- Take ownership of your work and follow through reliably
- Are eager to learn and grow your skills over time
- Care about supporting AI safety research and community productivity
The base pay range for this role is $70,000 – $105,000 per year.
Our benefits are hard to beat! They include:
- Healthy lunches and dinners catered by our amazing kitchen team
- Unlimited snacks & drinks
- Generous vacation policy
- 401(k) with employer match
- Employer-paid commuter benefits
- High-quality health, dental, and vision insurance
- Friendly and supportive team
- Regular interaction with AI safety researchers and thought leaders
This is a full time, on-site role. Our Berkeley office is a few steps from the nearest BART (metro) and bus stop. On-site parking is also available.
The ideal candidate for this role will have some combination of the skills and experiences described above. If you are not sure if you are qualified, we strongly encourage you to apply anyway. Beyond the qualifications outlined, our priority is building a team that will help humanity safely navigate the development of transformative AI. If you would be excited to do this work, we’d love to consider you.
We value diversity in all respects and base our hiring decisions on the needs of the organization and individual qualifications. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age or disability.
Submit your resume and answer the application questions. We may use AI to assist in the initial screening of applications, including to detect whether candidates have used AI models in drafting their application. Final hiring decisions are always made by a human in our team.
Similar Jobs
Machine Learning • Payments • Security • Software • Financial Services
As a Senior Software Engineer, you will design and develop software solutions, maintain and debug programs, and ensure alignment with customer needs.
Top Skills:
AngularDockerDynatraceElkFlowableGraphQLJavaKafkaKubernetesMicroservicesOauth 2.0OidcSpring Boot
Big Data • Information Technology • Software • Analytics • Energy
Lead and grow the Power & Utility sales team: set strategy, hire and coach reps, manage pipeline/forecasts, establish territories and quotas, drive revenue and market share, analyze market and sales performance, and represent the company at industry events.
Top Skills:
Generative AiSaaS
Big Data • Information Technology • Software • Analytics • Energy
Lead design and evolution of large-scale nodal power market models. Define mathematical approaches, develop optimization/forecasting methodologies (MILP, SCUC/SCED), collaborate with engineers to productionize models, work with product and customers to translate market problems into software, mentor data scientists, and guide long-term product strategy.
Top Skills:
Ac Power Flow ModelingApi Development/IntegrationDc Power Flow ModelingKubernetesLarge-Scale OptimizationMarket Management System (Mms)Mixed-Integer Linear Programming (Milp)Nodal Electricity Market ModelingPythonSecurity-Constrained Economic Dispatch (Sced)Security-Constrained Unit Commitment (Scuc)
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
