IT Coordinator (CONTINGENT)

This position is for temporary engagement through our staffing partner, DZConnex. Candidates must be authorized to work in the United States for this position.

This is an onsite role in Santa Monica, CA, and requires in-person attendance five days a week.

For 40 years, Naughty Dog has been crafting best-selling, critically acclaimed games that constantly push the boundaries of interactive storytelling, gameplay, and technology. Naughty Dog recently released The Last of Us Part I and The Last of Us Part II Remastered for the PS5. We're also proud to say that both games are now available for the first time on PC. We’re currently busy at the kennel working on Intergalactic: The Heretic Prophet, and we'd love to find talented individuals to join us.
Naughty Dog games have long been lauded for their evocative, character-driven stories and attention to detail. We are committed to innovation within our games and as such have curated some of the top creative and technically innovative minds in the industry. We welcome diverse candidates and believe that a broad range of cultural and life experiences contribute to the overall well-being and success of the studio and the titles we craft together.

Naughty Dog is seeking an IT Coordinator to join our IT team in supporting the studio. This role is ideal for a highly organized, detail-oriented individual with a passion for operational excellence across IT support, asset management, onboarding, and project coordination. The IT Coordinator will serve as a vital connection point between teams, vendors, and users—maintaining and improving the systems and workflows that keep our infrastructure running smoothly.

If you thrive on solving problems, supporting innovative technologies, streamlining processes, and collaborating with some of the most talented professionals in the industry, we’d love to hear from you.

What will you do: 

• Track, manage, and organize all IT hardware and software assets, ensuring accurate lifecycle visibility
• Coordinate the shipping, receiving, tagging, and inventory updates of new and returning equipment
• Organize secure e-waste disposal and asset decommissioning in accordance with internal policies
• Support administration of user accounts, licenses, and permissions throughout the employee lifecycle
• Facilitate onboarding, offboarding, and return-to-studio coordination in collaboration with internal teams, such as Operations and Human Resources
• Provide Tier 1–2 technical support for local and remote staff, resolving issues with devices, software, and connectivity
• Maintain and support purchasing and warranties for mobile device setups, printers, and general workplace technology
• Assist with project tracking and IT initiatives, including hardware refreshes and infrastructure upgrades
• Document and maintain IT procedures, FAQs, and configuration guides in platforms like Confluence
• Generate monthly reports on asset inventory, ticket trends, licensing, and tool utilization
• Serve as a liaison with vendors and the Finance team for procurement, RMAs, and support, ensuring accurate records and credential management
• Additional responsibilities may apply

What skill will you use: 

• 4+ years of “project management" or “operations” experience in a fast-paced IT environment.
• Expertise in using and managing IT asset tracking systems and maintaining accurate inventory records
• Adaptability to fast-paced, often hectic IT environments in the gaming or entertainment industries.
• Fluency with data-driven reporting and presentation tools such as Microsoft Excel, Visio, PowerPoint, Domo, and Tableau
• Experience managing software licenses and assigning to individual users and devices
• Familiarity with user onboarding/offboarding workflows, access provisioning, and lifecycle tracking
• Strong organizational skills with a proven ability to manage multiple tasks, meet deadlines, and deliver on project milestones
• Excellent customer service and communication skills, with a collaborative and team-oriented mindset
• Ability to write and maintain technical documentation, SOPs, and internal knowledge base content
• Proficiency in Windows environments, including enterprise tools like Active Directory, OKTA, GSuite, and Microsoft 365
• Working knowledge of IT ticketing systems such as Zendesk and task management tools like Jira
• Comfortable using productivity and collaboration tools such as Microsoft Teams, Slack, Confluence, Zoom, Miro, and Google Workspace
• Familiarity with Adobe Creative Suite applications for basic troubleshooting and user support