At Relativity Space, we’re building rockets to serve today’s needs and tomorrow’s breakthroughs. Our Terran R vehicle will deliver customer payloads to orbit, meeting the growing demand for launch capacity. But that’s just the start. Achieving commercial success with Terran R will unlock new opportunities to advance science, exploration, and innovation, pioneering progress that reaches beyond the known.
Joining Relativity means becoming part of something where autonomy, ownership, and impact exist at every level. Here, you're not just executing tasks; you're solving problems that haven’t been solved before, helping develop a rocket, a factory, and a business from the ground up. Whether you’re in propulsion, manufacturing, software, avionics, or a corporate function, you’ll collaborate across teams, shape decisions, and see your work come to life in record time. Relativity is a place where creativity and technical rigor go hand in hand, and your voice will help define the stories we’re writing together. Now is a unique moment in time where it’s early enough to leave your mark on the product, the process, and the culture, but far enough along that Terran R is tangible and picking up momentum. The most meaningful work of your career is waiting. Join us.
About the Team:
The IT team is responsible for the full scope of computing infrastructure, end-user systems, servers, virtualization, cloud, networking, software services, telecommunications, and information security. You’ll support every function across the company, from the production floor to flight operations, enabling Relativity’s world-class team to design, build, and launch rockets. The team balances near-term execution with long-term vision, developing scalable solutions and processes to enable the company's growth. The evolving complexity of our IT environment offers opportunities to stretch and sharpen problem solving and hands-on technical skills. We invest in our people, encouraging ownership, cross-training, and advancement, so our team can grow as fast and ambitiously as the company itself.
About the Role:
- Enhance Relativity’s IT Operations team to support our growth at our headquarters in Long Beach by actively participating in the team’s daily tasking and support requirements.
- Answer tickets addressing desktop, user experience, and system issues in a timely and professional manner.
- Install and maintain user endpoint devices, and infrastructure managed by other IT teams.
- Deliver and document solutions that reduce service desk requests and repetitive service workloads.
- Leverage your desktop operating system wisdom to resolve issues and improve the end user experience, identifying and suggesting improvements to standard practices as you identify them
About You:
- 1.5+ years of hands-on IT support experience, in environments supporting Windows and macOS systems.
- Familiarity with basic IT troubleshooting and support workflows, including hardware setup, software installation, peripheral support, and user account provisioning.
- Functional understanding of core IT concepts, such as IP addressing, DNS/DHCP, file permissions, and system imaging.
- Customer-first mindset with excellent communication skills and the ability to support users across technical skill levels.
- Ability to follow documented procedures and escalate issues appropriately, showing good judgment in balancing independence with knowing when to ask for help.
- Eagerness to learn in a fast-moving, iterative environment where priorities shift quickly and ambiguity is normal.
Nice to haves but not required:
- Linux, iOS, and Android support experience in an enterprise environment.
- Knowledge of basic cloud SaaS/PaaS administration.
- Familiarity with management tools such as ADUC, MDMs, MDT, Office 365 admin console, etc.
- Experience with Atlassian products (Jira, Confluence), SharePoint, Smartsheet, and other business productivity applications.
At Relativity Space, we are committed to transparency and fairness in our compensation practices. Actual compensation will be determined based on experience, qualifications, and other job-related factors.
Compensation is only one part of our total rewards package. Relativity Space offers competitive salary and equity, a generous PTO and sick leave policy, parental leave, an annual learning and development stipend, and more! To see some of the benefits & perks we offer, please visit here.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Top Skills
Relativity Space Long Beach, California, USA Office
We have two sites in Long Beach, CA's Space Beach: "The Wormhole," a 1M sq. ft. factory, once Boeing C-17's home. Nearby, "The Portal" supports Aeon R engine production for our Terran R launch vehicle.
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