Internal Communications Manager

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.

Job Duties/Responsibilities:
Develop and execute mass communication strategies that align with company goals and ensure clear, consistent messaging
Lead multi-channel internal communications, including email campaigns, intranet content, digital signage, executive messages, and video scripting
Plan and execute internal events, including town halls, all-employee meetings, and culture-building initiatives
Create and refine presentations for executives and internal teams, ensuring clarity, impact, and alignment with key messages
Craft compelling written content for various internal platforms, translating complex business topics into accessible, engaging messages
Support change management efforts by developing communication plans that drive awareness, alignment, and adoption
Measure communication effectiveness and optimize messaging based on data, employee feedback, and engagement trends
Serve as a trusted advisor to leadership, providing strategic counsel on internal communications and engagement strategies
Supervisory Responsibilities:
May supervise additional internal communications team members as the function evolves
Job Requirements:
Experience:
Required:
5+ years of experience in internal communications, corporate communications or related fields
Strategic mass communications expertise, with a track record of developing and executing high-impact messaging across multiple channels
Strong writing, editing and storytelling skills, with the ability to simplify complex topics for broad audiences Experience with event planning and execution, from logistics to content development
Expertise in presentation creation and speechwriting, with a keen eye for visual storytelling and clarity
Strong project management skills, with the ability to juggle multiple priorities in a fast-paced environment
Ability to build trust-based relationships, collaborate and influence stakeholders across departments and at all levels of the organization, with experience successfully exercising diplomacy and confidentiality
Experience with crisis communications for internal and external audiences Proficiency in internal communications tools and platforms (e.g., intranet, email platforms, digital signage)
Preferred:
Background in change management communications or employee engagement strategies
Experience with visual storytelling, video production or graphic design for internal audiences Knowledge of internal communications best practices in the health care or insurance industry
Prior people management or mentorship experience, with a willingness to step into leadership as the team grows
Education:
Required: High School Diploma or GED. Bachelor's degree or four years additional experience in communications (e.g., journalism, public relations, advertising) in lieu of education.
Preferred: Master’s degree
Specialized Skills:
•Required:
Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others
Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors
Mathematical Skills:  Ability to perform mathematical calculations and calculate simple statistics correctly
Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution
Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment
Report Analysis Skills:  Comprehend and analyze statistical reports
Licensure:
Required: None
Preferred: None
Other:
Required: None
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.  While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Alignment Health is seeking a strategic and creative internal communications manager to develop and execute high-impact communication strategies that inform, engage and inspire employees. This role will drive mass communications across multiple channels, ensuring alignment with business priorities and fostering a culture of transparency, connection and engagement.

As a Manager, Internal Communications, you will play a key role in shaping the employee experience by developing compelling content, managing internal events and crafting strategic messaging that resonates across the organization. The role requires expertise in large-scale communication planning, writing and presentation development. While each manager will have distinct focus areas, both will be responsible for leading strategic communications and executing initiatives that drive employee engagement.

Job Duties/Responsibilities:

• Develop and execute mass communication strategies that align with company goals and ensure clear, consistent messaging

• Lead multi-channel internal communications, including email campaigns, intranet content, digital signage, executive messages, and video scripting

• Plan and execute internal events, including town halls, all-employee meetings, and culture-building initiatives

• Create and refine presentations for executives and internal teams, ensuring clarity, impact, and alignment with key messages

• Craft compelling written content for various internal platforms, translating complex business topics into accessible, engaging messages

• Support change management efforts by developing communication plans that drive awareness, alignment, and adoption

• Measure communication effectiveness and optimize messaging based on data, employee feedback, and engagement trends

• Serve as a trusted advisor to leadership, providing strategic counsel on internal communications and engagement strategies

• Supervisory Responsibilities:

  May supervise additional internal communications team members as the function evolves

Job Requirements:

Experience:

Required:

• 5+ years of experience in internal communications, corporate communications or related fields

• Strategic mass communications expertise, with a track record of developing and executing high-impact messaging across multiple channels

• Strong writing, editing and storytelling skills, with the ability to simplify complex topics for broad audiences Experience with event planning and execution, from logistics to content development

• Expertise in presentation creation and speechwriting, with a keen eye for visual storytelling and clarity

• Strong project management skills, with the ability to juggle multiple priorities in a fast-paced environment

• Ability to build trust-based relationships, collaborate and influence stakeholders across departments and at all levels of the organization, with experience successfully exercising diplomacy and confidentiality

• Experience with crisis communications for internal and external audiences Proficiency in internal communications tools and platforms (e.g., intranet, email platforms, digital signage)

Preferred:

• Background in change management communications or employee engagement strategies

• Experience with visual storytelling, video production or graphic design for internal audiences Knowledge of internal communications best practices in the health care or insurance industry

• Prior people management or mentorship experience, with a willingness to step into leadership as the team grows

Education:

Required: High School Diploma or GED. Bachelor's degree or four years additional experience in communications (e.g., journalism, public relations, advertising) in lieu of education.

Preferred: Master’s degree

Specialized Skills:

•Required:

• Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others

• Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors

• Mathematical Skills:  Ability to perform mathematical calculations and calculate simple statistics correctly

• Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution

• Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment

• Report Analysis Skills:  Comprehend and analyze statistical reports

Licensure:

Required: None
Preferred: None

Other:

Required: None

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.  While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Pay Range: $85,696.00 - $128,543.00

Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email [email protected].