INTERNAL APPLICANTS ONLY – Manager of Master Data Management (Hybrid)

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60 retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

We are searching for an experienced Manager of Master Data Management to lead our Data Management team in driving enterprise-wide data integrity. This role owns master data governance across customers, products, and suppliers with leadership of data stewardship. 

You will define, develop and champion best practices in master data management, ensuring optimal workflows and consistent data quality. With a strong focus on data governance, you will leverage your technological expertise to develop, execute and document dataflows across multiple systems.

This role demands close collaboration with the Supply Chain, Sales, Distribution and IT teams, as well as proactive consultation with stakeholders to solve complex data challenges. As a people-driven leader, you will coach and develop your team to deliver strong outcomes. The ideal candidate is a champion of change, a skilled performance manager and an exceptional communicator and collaborator.

Please note that this position is open to internal candidates only. External candidates who apply will not be considered for this role.

A day on the job looks like this:

• Leading and developing a midsized team for all master data across customer, supplier, and material in SAP
• Establishing and enforcing data governance rules for SAP and related systems, ensuring compliance and consistency across all data objects (customers, materials, business partners, territories, purchasing info records, etc.)
• Overseeing Jira ticket management, ensuring SLA adherence for ticket resolution and investigating root causes for SLA breaches; implementing corrective actions to maintain service standards
• Maintaining awareness of interdependencies between SAP ERP, legacy systems and integrated platforms
• Developing tools and methodologies to maintain synchronization and compliance with business rules across systems
• Representing the Master Data team in company-wide initiatives, including PLM integration to SAP, Integrated Business Planning (IBP) and other strategic projects
• Collaborating cross-functionally with the Supply Chain, Sales, Distribution, Web and IT teams to ensure accurate functional specifications, thorough testing and successful system enhancements

Got the skills and experience? Here’s what we’re looking for:

• Bachelor’s degree
• 6 Years  – Experience in Master Data Management 
• 3 Years  – Experience in Similar Position or
• 4 Years  – Experience managing people and projects
• Experience with PLM integration to SAP ERP is a plus
• 3+ years Master Data Management in ERP system, SAP S/4 HANA strongly preferred
• Proven ability to lead and manage teams composed of both exempt and nonexempt employees, driving collaboration, performance and engagement across varied roles and responsibilities
• Familiarity with Jira and other workflow management tools
• Proficient in using project management tools to drive successful outcomes and ensure alignment across teams
• Experience with BI/reporting tools (e.g., Power BI)
• Ability to align data strategy with operational planning goals
• Ability to thrive in a fast-paced, ERP-controlled environment
• Proven ability to lead teams in identifying root causes and solving complex problems creatively and effectively
• Demonstrated commitment to continuous leadership development and modeling a growth mindset
• Skilled in fostering inclusive collaboration and promoting a unified team culture across diverse perspectives
• Strong communication skills, including clear verbal and written messaging, active listening and encouraging open dialogue
• Experience in driving team performance, setting clear goals, monitoring progress and holding self and others accountable for outcomes
• Ability to set strategic direction, manage timelines and adapt plans to changing conditions
• Track record of coaching and developing team members through actionable feedback and skill-building opportunities
• Capable of building cohesive teams by clarifying expectations and celebrating achievements
• Motivating and inspiring others toward shared goals while supporting resilience through challenges

And here’s our end of the bargain! 

At Lakeshore, we pay local market wages for employees that reside within Los Angeles and Orange Counties.

For this position, new employees joining Lakeshore who live within Los Angeles and Orange Counties are typically brought into the organization at a salary rate between $98,000-$110,000 depending on relevant experience & skillset.

This range is indicative of projected hiring range. The annual base compensation will take into account each candidate's relevant experience, location, and skillset.

• Bonus eligible
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• On-site preschool for our employees’ children
• On-site employee gym for all levels/fitness needs
• Generous employee discount
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. 
 
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers 
 
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy.

Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.

Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information.