Integration System Engineer IV - Provider

The Integration System Engineer IV role will be split into two equal parts. The first role will be to configure and establish integration endpoints with on-premise and cloud-based ERP systems for products and services utilized by GHX provider customers. To be the lead technical resource to work collaboratively on an implementation project with a technical counterpart assigned by the customer. The role is responsible for communicating best practices and executing testing activities to validate connectivity and data accuracy with internal and external parties according to the scope of the project. 

The secondary role necessitates expertise in the Infor cloud-based ERP within a healthcare context. The role will collaborate closely with diverse GHX departments to ascertain their needs, translate these requirements into functional documentation, and ensure a comprehensive understanding of how the ERP must be configured and optimized to align with GHX business objectives. This role demands an extensive comprehension of ERP modules, specifically Procurement, Accounts Payable, and Inventory, from a user perspective, alongside robust technical and analytical skills, and the capability to troubleshoot integration challenges between GHX solutions and the customers’ Infor ERP.

Principal Responsibilities: 

·       INTEGRATION SCOPE:  Participates in the analysis of customer’s system configuration for initial integration and ERP migration projects, build ERP specific integration points within internal systems, establish connectivity with customer ERP and ensure validity of data that will be routed through the GHX Exchange.

Participates in the analysis/enhancement of Solution Delivery system configuration practices, consult on ERP specific integration points, and establish best practices for the customer ERP that ensures a robust and accurate flow of data between Infor and GHX products.

·       SOLUTION DESIGN:  Recommends technical solutions to meet integration requirements of customer’s system and GHX products.  Where standard solutions do not meet customer requirements or pose significant risks the Integration System Engineer develops and recommends an alternate solution.  Provides direction for overall integrated transaction and data flow from end-customer to end-customer.

 Assist with the design, implementation, and management of Infor Cloud applications specific to the healthcare sector and GHX products as a functional expert.  Acts as a bridge between product and development representing implementation and voice of customer

·       PROJECT MANAGEMENT: Prioritize and participate in multiple projects, ensuring alignment with project plan target dates and strategic goals.

·       TEAM SPIRIT: Ability to work as a collaborative member of a project team with an understanding of Agile methodology. Communicates directly with customer technical resources or managers to coordinate and complete project tasks.

·       CONFIGURATION: Develops ERP specific solutions using GHX and third-party applications and tools to perform the required interfacing functions, build and configure transformation services using internal integration tool. Create internal mailboxes, routing and services rules and system profiles to meet product and ERP requirements. 

·       TESTING:  Creates test plans that follows GHX methodology and meet customer requirements.  Drives execution of test plan with customer, including validation of results of GHX Services applied to sufficiently reduce post go live support risks.  Assists in validation of implementations after go-live.

·       DOCUMENTATION:  Provides documentation deliverables as required for each of the key project tasks including requirements, workflow diagram, post-support recap, step by step training guides and internal FAQ guides.

·       SUPPORT:  Provides knowledge transfer, assists in definition of SLAs, etc., as required, to transition customer to GHX support. Acts as Tier 4 support escalation point issues related to implementations transitioned to Support.

What You Will Contribute: 

·       Passion for the GHX mission and the impact we can have on healthcare

·       Compassion and team spirit to support our customers and your teammates

·       Curiosity and drive toward the understanding and access to complicated information sources across multiple platforms

·       Ability to identify recurring supply chain challenges and work with your team to develop methods to overcome those challenges

·       Effective communication skills to be able to convey GHX requirements to customers and work with them to align their systems to operate within parameters

What You Bring to GHX:

·       Demonstrated experience with the analysis, testing, maintenance, and support of enterprise integration points in a healthcare related environment

·       Expertise or significant exposure to one or more of the following:

·       FTP, SFTP, HTTPS, Web Services, API, AS2 or other file transfer protocols

·       ANSI X12 EDI, XML and other data formats

·       Rest and SOAP APIs

·      Minimum of 6+ years of related ERP Healthcare experience, with at least 3+ years working with Infor Cloud ERP.

·       Deep Understanding of Infor Cloud ERP system modules including Supply Chain Management, Accounting/Finance, Item Master Data Management, Procurement and others.

·      Exposure to cloud-based ERP systems such as Oracle Cloud, SAP S4 Hana, and Workday

·       Exposure to on premise material systems such as Meditech, Lawson, Peoplesoft, and AllScripts

·       Team player with excellent interpersonal skills

·       Ability to communicate with clarity

·       Demonstrated ability to be analytical, solve problems, and create great documentation

·       Strong attention to detail and ability to follow established procedures

Estimated salary range: $87,400 - $116,500

The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/

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GHX provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GHX complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GHX expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.