Instructional Designer

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Genentech, a member of the Roche Group.

The Opportunity

The COVID-19 pandemic has forever altered the expectations for healthcare providers, patients, and their families on how data and technology can be used to enhance the customer experience in ways not previously possible.  Genentech seeks to lead the industry in this new era of omnichannel pharma and integrated customer experience.  The Learning & Skill Development (LSD) organization plays a key role in installing a digital culture and mindset across the Commercial and Medical Group (CMG) as well as providing every CMG customer - be it employee, manager, healthcare provider, and patient - with the information and skills that they need next, when they need it, where they need it.  LSD is in the process of transforming CMG into a continuous, then contribution learning culture by pioneering advances in skills management, digital learning, experiential learning, and workflow learning.  LSD includes a team of learning business partners who have deep business acumen and are well-versed in the trends and data coming from sales, marketing, and medical.  They work in close collaboration with a group of Learning Design Architects who are responsible for perennial focus areas such as medical, therapeutic area certification, leadership development, as well as business transformation areas which currently include omnichannel, contracting, digital, and health equity across all CMG business units.  Both teams are supported by a team of instructional designers and multimedia partners who build best-in-class learning products.  LSD scales these learning products through facilitators who upskill business experts and leaders in executive presence, learning technologists who use cutting-edge applications and systems to embed learning as close to the work as possible, and an analytics function that maps CMG's skill domains and employee skill gain to business impact metrics.

Role Overview

Instructional Designers are professionals who specialize in designing and developing effective learning experiences. They utilize instructional design theories, practices, and methods to create engaging course content and activities that enhance knowledge acquisition and skills development. They are responsible for creating compelling learning activities and course content, working with and as subject matter experts to identify training needs, applying instructional design theories and methods, and utilizing multimedia tools to enhance the learning process. They also conduct instructional research, develop assessment instruments, and maintain project documentation for effective course development.

In this role, you will:

•  Work with learning business partners, learning design architects, and subject matter experts to analyze the target audience and develop learning objectives to solve for business needs

• Identify the best instructional methods based on the type of learning objectives using a range of learning theories, and identify relevant delivery methods based on target audience constraints 

• Design and develop scalable learning products and compelling content that engages learners, enhances retention, and transfer

• Design and develop practice activities, exercises, and experiential learning to support the transfer of learning into the workplace

• Create written and performance-based assessments that measure the learners’ knowledge gain and ability to transfer learning to the workplace

• Use technologies to develop and deliver scalable learning content, including authoring tools, workflow learning tools, learning management system,s and skill management systems 

• Partner with multimedia designers to prototype and develop graphics, video, audio, role plays, simulations, and games) 

• Test instructional products to ensure both functional and content quality 

• Work with other instructional designers to execute based on deliverables and timelines laid out in project plans

• Maintain project documentation and course folders to easily facilitate future edits and revisions 

• Lead, act, and live our Operating Principles in all aspects of work

• Complies with all laws, regulations, policies, and procedures that govern the conduct of Genentech activities 

Our Operating Principles

• Put Patients First:  I always act as if patients I know are in the room and do what's best for them.

• Follow the science:  I seek answers through experiments, data, and debate, and act on facts.

• Act as one team:  I care, collaborate, and commit without boundaries, and trust others to do their part.

• Embrace differences:  I seek diverse perspectives, invite opposing views, and challenge myself and others.

• Accelerate learning:  I push to learn new things even if difficult, and openly share my successes and failures.

• Simplify radically:  I eliminate complexity, reuse with pride, and accomplish more with less.

• Make an impact now:  I take accountability to do what's right, deliver value fast, and don't wait for certainty.

• Think long term:  I choose actions today that benefit future generations

Who you are

• 6-8 years of experience with a BS degree in instructional design, educational technology, or 4-6 years of experience with a master's or doctorate

• Working knowledge of at least one learning theory and related instructional design methods

• Articulate Storyline, HTML, and JavaScript programming knowledge ID

• Solid knowledge of course development software and at least one Learning Management System

• Visual design skills (ex Dreamweaver, Photoshop, Illustrator) and ability to storyboard

• Ability to write effective copy, instructional text, audio scripts/video scripts

Prefered

• Medical, scientific experience in instructional design for training 

This role is based in SSF, and relocation benefits are not available

The expected salary range for this position, based on the primary location of California, is $141,500 - $262,900.  Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.  A discretionary annual bonus may be available based on individual and Company performance.  This position also qualifies for the benefits detailed at the link provided below.

Benefits

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.