The role involves designing, developing, and delivering training content for customers and partners on a data integration platform, collaborating with various teams, and creating structured certification programs.
SnapLogic is a leading provider of generative integration solutions, empowering enterprises to seamlessly connect and manage their data across complex ecosystems. Our platform enables customers to build GenAI applications and agents leveraging these integrations, streamlining workflows and decision-making. We work closely with our customers and a global network of Global System Integrator (GSI) partners to deliver best-in-class solutions to enterprises worldwide.
To drive product adoption and customer success, we are expanding our Customer Training & Partner Enablement Program and are seeking a highly skilled Instructional Designer to build and deliver engaging training experiences for our customers and partners.
The Role:
As an Instructional Designer, you will play a pivotal role in designing, developing, and delivering training content that enables customers and partners to effectively use our platform. You will work closely with Product, Engineering, Customer Success, and Partner teams to ensure our training program evolves alongside our rapidly growing platform. You will create and deliver both virtual and instructor lead training (the program is tiered from introductory through advanced/specialized levels and certifications) to customers worldwide, troubleshoot technical questions, and develop structured certification programs for partners and end users.
The ideal candidate will have experience in a range of pedagogical approaches, certification programs, and technical training for enterprise software, ideally in the data integration space.
This is a full-time, temporary position anticipated to last approximately three months.
What You'll Do:
- Opportunity to build and shape a world-class training program for a cutting-edge data integration & AI automation platform
- Leverage GenAI training tools design and develop training content, including self-paced e-learning modules, instructor-led courses, hands-on learning, etc.
- Create structured learning paths for different audiences: customers, partners, and internal teams
- Create customized training material for specific customers and partners
- Continuously refine training materials based on learner feedback, effectiveness metrics, and platform updates
- Experience with data integration tools or the ability to gain that knowledge quickly
What We're Looking For:
- A minimum of 5 years of experience in instructional design, technical training, or a related role within the enterprise software space
- Deep understanding of data integration, APIs, and automation workflows—or the ability to quickly ramp up on complex technical subjects
- A proven track record of designing and delivering training for enterprise software, SaaS platforms, or AI/automation tools
- Proficiency with e-learning authoring tools (e.g., Articulate, Captivate, Camtasia) and working within LMS environments
- Experience developing certification programs for partners and customers, with measurable impact on enablement outcomes
- Strong facilitation skills and confidence delivering virtual and in-person training sessions to global audiences
- Ability to independently troubleshoot technical questions and provide guidance in live training environments
- Comfortable collaborating with cross-functional stakeholders, including Product, Engineering, and Partner teams, while managing deliverables autonomously
- Experience working with Global System Integrators (GSIs) and supporting partner enablement programs is a strong plus
- Flexibility to travel up to 20–30%, if needed, for customer or partner-facing training events
Why Join:
There's never been a better time to join our SnapSquad!
At SnapLogic, we believe our people are the heart of our success. That is why we are dedicated to creating an environment where you can thrive both personally and professionally. From competitive salaries and robust health benefits to global wellness initiatives, we ensure you’re set up for success - wherever you’re based.
Here’s why you don’t want to miss out on being a part of our team:
A Legacy of Excellence - Recognized Industry Visionary and Leader:
When it comes to innovation and growth, SnapLogic isn’t just keeping up; we’re setting the pace. Recognized by Inc. 5000 as one of the Fastest Growing Private Companies in 2024, our trajectory speaks volumes. For the third consecutive year, SnapLogic has been named a Visionary in the Gartner Magic Quadrant for Data Integration Tools, where we’ve been praised for our expanding platform and generative AI innovations. And that’s not all—Aragon Research has highlighted our leadership in the tPaaS Globe Report, calling our generative AI capabilities a major differentiator that puts us ahead of the competition.
Redefining the Integration Category in the Age of AI:
In an era where enterprises are reimagining themselves as composable, data-driven entities, SnapLogic is at the forefront, unlocking new possibilities through generative AI and AI-augmented, graphical-visual integration. SnapLogic is not just making integration accessible to highly technical experts, but also to business technologists seeking simplicity. SnapLogic’s comprehensive, highly scalable platform transcends traditional boundaries by unifying application and data integration, API management, and automation. It’s not just another iPaaS platform - we’re a catalyst for agility and innovation, enabling businesses to seize the future today.
Innovation at the Forefront:
SnapLogic was first to market with the world’s only generative integration solution, SnapGPT, empowering users to integrate faster and easier. With open source and proprietary large language models (LLMs) and artificial intelligence, SnapGPT enables users to integrate any applications or data sources with natural language. Since launching SnapGPT in early 2023, SnapLogic has launched a full suite of AI solutions, including AgentCreator which empowers everyone to create GenAI-powered automations and applications without coding. Thousands of enterprises around the globe rely on SnapLogic to integrate, automate and orchestrate their data – across their business and now they’re looking to SnapLogic to help them unlock the next frontier of generative AI.
Join Us on Our Journey
At SnapLogic, we're changing the way the world works with data—and we want you to be part of that change. If you're ready to push boundaries, embrace innovation, and lead the charge in transforming industries, we want to hear from you.
SnapLogic is headquartered in San Mateo, CA, with team members located across the globe. No matter where you’re based, we offer a dynamic, collaborative, and forward-thinking environment that fosters growth, creativity, and success.
Are you ready to join the SnapSquad and shape the future of generative integration? We can’t wait to see your application!
Top Skills
Articulate
Camtasia
Captivate
E-Learning Authoring Tools
Genai Applications
Lms Environments
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