The Inside Sales Representative drives revenue growth through consultative selling, manages customer relationships, and forecasts sales activities in CRM systems.
At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,
Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,
and the community as a whole.
We have a rich and storied history. Colibri is one of the pioneers of online professional education,
introducing some of the first web-based professional education courses in 2001. Today, the company’s
family of brands are the leading online professional education platforms in their respective end-markets.
We proudly serve >1 million customers annually and employ more than 1,500 mission-aligned
professionals. To learn more, please visit: www.colibrigroup.com
Position Overview:
As an Inside Sales Representative, you will be a key driver of revenue growth by delivering consultative, solution-based sales of our professional education products. More than just selling, you will create an exceptional customer experience- listening to needs, understanding career goals, and connecting customers with the right educational solutions to advance their professional licensing journey. education, introducing some of the first web-based professional education courses in 2001. Today, the company’s family of brands are the leading online professional education platforms in their respective end-markets. We proudly serve >1 million customers annually and employ more than 1,500 mission-aligned professionals. To learn more, please visit: www.colibrigroup.com
What You'll Do
- Drive and achieve monthly, quarterly, and annual revenue growth targets for assigned brands, taking ownership of your performance and results.
- Manage inbound sales calls and conduct outbound outreach to warm leads, engaging prospects to understand their needs, present solutions, and drive conversion opportunities.
- Build and maintain strong, long-lasting customer centric relationships through partnering with customers/students to understand their needs and objectives.
- Demonstrate a strong understanding of the competitive landscape, including our unique competitive advantages and challenges, and adapt strategies accordingly to maintain a competitive edge.
- Work collaboratively with the team to continue to grow and expand the business into new areas, products, and services.
- Work closely with the Customer Services team, contact center, tech support and staff for local and regional relationship building in addition to keeping and growing existing relations.
- Manage pipeline reporting of sales activities through complete, timely sales forecasting, weekly/monthly reports, as required, and other administrative duties and reports assigned in HubSpot CRM, Five9, and related systems.
What You'll Need to Succeed
- 2+ year of sales experience required, ideally in a phone or contact center environment.
- High School Bachelor’s degree in related field preferred.
- Ability to maximize sales opportunities and overcome objections.
- Excellent presentation skills and customer service orientation.
- Strong competitive sales background and first call closing skills.
- Ability to multitask, prioritize and manage time effectively.
- Strong interpersonal and communication skills.
Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!
Top Skills
Five9
Hubspot Crm
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