Inside Sales Representative

The Inside Sales Representative sells company products and services via telephone, internet, e-mail and fax. Works in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured by meeting defined sales objectives and performing all duties with a high ethical standard and exceeding all customer requirements.

ACCOUNTABILITIES

Sells products and services offered by Braemac. This includes, but is not limited to, product lines, quality, and value-added services.  The sale is attained by building relationships and tailoring the sales approach to meet and inquire on the customers' needs.  This is measured through monthly sales reporting, quality objectives and regular management reviews.

Provides price and delivery quotes within customer timeline to customers within assigned geographic territory by working with the branch or corporate product manager and the manufacturers to get the most competitive pricing by utilizing communication by telephone, fax and email.   The Inside Sales Representatives success is measured by booking the business at the highest gross profit margin. 

Processes the customer’s order by entering it into the sales database for quote processing and delivery schedules.  Requires eye for detail, proof reading for accuracy, and maintaining quality expectations.  Failure to process and review in a timely manner can result to a loss of parts and lead time with factories.  This is measured by your customers on time delivery and RMA rate.

Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers and other sales representatives to be able to discuss product options with customers and sell Symmetry Electronics strengths.  

Increases customer account base by compiling list of prospective customer leads from various sources and makes cold calls.  Number of new customers should grow based on this activity. 

Provides management with information regarding sales, marketing techniques, new products and market strategy by preparing forecast and activity reports on account territory. 

Participates and attends sales calls with Field Sales Representatives to develop sales relationship and trust with the customer and Braemac. Increased sales are result of good relationship sales.

Additional Duties as Assigned.

EDUCATION & EXPERIENCE 

Degree from a four-year university with one to three years of sales experience or an equivalent combination of education and experience.

Experience using CRM software (such as SalesForce, NetSuite, SalesLogix, etc.) is preferred, but not required.

SKILLS & CERTIFICATIONS

• Exhibits exceptional knowledge of company products and services.
• Demonstrates persuasiveness, tenacity and strong selling skills.
• Possesses excellent verbal and written communication skills, including excellent presentation skills.
• Exhibits strong analytical, problem solving and negotiation skills.
• Must be organized and able to prioritize and manage multiple tasks.
• Ability to calculate discounts, commissions, proportions and percentages.
• Ability to write reports and correspondence proficiently and professionally.
• Reads, analyzes and interprets business periodicals, professional journals, technical procedures and government regulations.
• Able to work with minimum supervision and make responsible decisions.
• Possesses working knowledge of company policies, procedures and computer systems.
• Ability to type 40 words per minute.
• Knowledge of Microsoft Office applications (Excel and Word) at a basic level required.

What we offer our team members:

• A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching contribution, Healthcare Savings Accounts.
• A wide variety of benefits to include Tuition Reimbursement, vacation, floating holidays, volunteer day off, PTO or sick time.
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
• A strong focus on giving back to our communities through philanthropic opportunities.
• Great culture and opportunities for growth and advancement.

This is a summary of the primary accountabilities and requirements for this position.  The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs.  Any part of this job descriptions is subject to possible modification to reasonably accommodate individuals with disabilities. 

Visa sponsorship is not available for this role.  Only candidates authorized to work in the United States will be considered. 

This position requires use of information or access to hardware which is subject to the international Traffic in Arms Regulations (ITAR).  To perform the position, you must be a U.S. Person as defined by ITAR.  ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., ‘Green Card Holder’), Political Asylee, or Refugee.

Braemac/XTG is an electronic component distributor within the TTI Family of Specialists.  Braemac/XTG is an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.