Inside Sales Representative- Hospitality(Operations)

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.   

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. 

What does Access offer you?  

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. 

On top of a competitive salary, you’ll receive 22 days paid time off, plus 11 company paid holidays. Also, medical, dental & vision insurance, 5% 401(k) company match, plus a range of other benefits that you can choose from.   

Inside Sales Representative - Hospitality (Operations)

The kind of stuff you'll be doing:

• Drive new business growth in the US Market across 1–50 site hospitality groups in a hunter-led role, while maintaining strategic farming relationships and partnering with Front-of-House Account Managers to uncover and close cross-sell opportunities for Operations Solutions. Develop an in-depth understanding of the Customers’ business & identify upsell & cross opportunities across the Access Solution Portfolio’s (software, services & support)
• Maintain and deepen customer relationships by proactively managing your portfolio, engaging stakeholders at all levels, and uncovering opportunities for account expansion and increased satisfaction.
• Achieve a sales target for software licenses and consultancy through new business acquisition and cross-sell opportunities.
• Build solution sales capability & become accredited across the relevant Access portfolio
• Build solution knowledge & be responsible for preparing & delivering your own customer proposals with support from pre-sales team remotely.
• Manage the end-to-end pipeline building & sales process from RFI, RFP, presentation, negotiation and contracting
• Support the marketing and customer engagement – e.g. webinars, events, case study creation, attend exhibitions or attend meetings in support of other salespeople. Use these assets to self-generate leads & opportunities
• Use the Access toolset to maximize customer engagement and provide regular reporting – Salesforce, Clari, ZoomInfo, Consensus & Customer Success Portal
• Ability to work dynamically and at pace to grow as new products or new acquisitions are added to the portfolio.

Your skills and experiences might also include:

• Previous experience in the hospitality industry is highly desirable
• A motivated self-starter, who consistently demonstrates an enthusiastic, never give up attitude & entrepreneurial spirit
• Pioneering mindset, helping introduce and establish new Access products and services in the U.S. market while shaping early best practices and go-to-market approaches.
• Able to work under own initiative and as part of a team
• Self-motivated with excellent time management skills with strong ability to prioritize
• Persuasive and compelling in expressing ideas and concepts
• Excellent communication skills, telephone, email, written and presentations
• Ability to build rapport at all levels of an organization
• Proven ability to develop positive relationships, co-operation with, and support for colleagues and clients.
• Demonstrates a commitment to development and lifelong learning both for yourself & the team
• Acts with integrity, loyalty and honesty.
• Excellent technology skills specifically with Microsoft Office; Salesforce; Social Selling; Market mapping
• Formal training in sales methodologies such as MEDDIC or MEDDPICC

Base salary: $70,000 + $20,000 commission.

What are we all about?  

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.