Inside Channel Account Manager

About Command|Link

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

Learn more about us here!

This is a 100% remote position

About your new role:

We are seeking a driven Inside Channel Account Manager with at least 3 years of full sales cycle experience, preferably within Telecom, SaaS, or IT sectors. This role focuses on developing, managing, and growing relationships within our channel partner ecosystem to drive revenue and maximize market share. 

The ideal candidate has an inside sales background with a proven ability to manage the entire sales process, from prospecting and partner engagement to closing business. 

Key Responsibilities:

• Develop and nurture relationships with existing and prospective channel partners to drive revenue growth.
• Manage the full sales cycle, including prospecting, presenting solutions, negotiating terms, and closing deals.
• Collaborate with partners to identify new business opportunities and co-selling initiatives.
• Maintain a strong understanding of company products, solutions, and competitive landscape.
• Consistently meet or exceed assigned sales quotas and key performance metrics.
• Provide ongoing partner enablement, training, and support to maximize partner effectiveness.
• Act as a trusted advisor to partners, providing insights that align with their business goals.
• Maintain accurate sales forecasting and pipeline management using CRM tools (e.g., Salesforce).
• Work closely with internal teams including marketing, technical support, and sales leadership to drive channel success.

What you'll need for success:

• Minimum 3 years of full life cycle selling experience, including prospecting, presenting, and closing.
• Proven inside sales experience; experience working with channel partners or in a partner-driven sales environment preferred.
• Background in Telecom, SaaS, or IT industry is highly desirable.
• Strong understanding of solution selling and partner-driven sales models.
• Excellent communication, negotiation, and relationship-building skills.
• Self-motivated with a strong work ethic and a results-driven mindset.
• Ability to thrive in a fast-paced, team-oriented environment.
• Proficiency with CRM platforms (e.g., Salesforce) and standard sales tools.

Why you'll love life at Command|Link

Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Generous Medical, Dental, and Vision coverage for full-time employees
• Flexible time off  
• 401k to help you save for the future
• Fun events at cool locations
• Free DoorDash lunches on Fridays
• Employee referral bonuses to encourage the addition of great new people to the team

Commandlink hires individuals in a number of geographic regions and the pay ranges listed reflect the cost of labor across these regions. The base pay for this position as displayed at the bottom of the job description is a range based on our lowest geographic region, up to our highest geographic region. Pay is based on location among other factors, such as skill-set, experience, and qualifications held.

At CommandLink, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role.

AI tools are used only to assist in the evaluation process — they do not make final hiring decisions. Every application is reviewed by a member of our recruiting or hiring team before any decisions are made.

Compensation: This role offers a competitive base salary ranging from $60,000 to $75,000 annually. In addition, employees are eligible for commissions based on sales performance. Commissions are paid as a one-time payment equal to 50% of the Monthly Recurring Charges (MRC) on Commissionable Services. The On-Target Earnings (OTE) for this role is $110,000+ annually.