Infrastructure Engineer

Headquartered in Irvine, California, EBizCharge specializes in developing integrated payment solutions that facilitate electronic payment processing within ERP, CRM, Mobile, and eCommerce applications. Our applications are PCI compliant and fully integrated with major ERP/accounting systems, including QuickBooks, Sage, SAP Business One, Microsoft Dynamics, NetSuite, Epicor, Acumatica, and major online shopping carts, including Magento and WooCommerce. EBizCharge offers its employees tremendous learning opportunities, career growth potential, and a dynamic work environment.

EBizCharge is seeking a skilled Infrastructure Engineer to operate and maintain the organization’s hybrid IT environment. This role administers core infrastructure (servers, virtualization, cloud platforms) and enterprise networking (routing, switching, firewalls, and secure connectivity) to ensure reliable, secure, and high-performing IT systems for the company.

Key Responsibilities

Infrastructure

• Configure and support virtualization platforms and virtual Windows systems
• Troubleshoot and execute preventative, performative, and corrective maintenance on hypervisor components and connected storage
• Familiarity with Microsoft operating systems, Azure cloud services, solutions, licensing, and how they work together
• Assist in managing hybrid cloud resources in Microsoft Azure including compute, storage, backups, and performance
• Collaborate with internal departments to translate business and technical requirements into scalable and secure systems
• Provide tier 2/3 support and escalate complex issues as needed

Networking

• Support on-premise LAN/WAN, wireless, and ISP connectivity
• Assist with routing, switching, VPNs, and firewall configurations across office, WFH, SaaS applications, and segmented cloud hosting providers
• Troubleshoot and perform preventative, performative, and corrective maintenance on networking devices
• Optimization of firewall IDS, anti-malware, NAT, and connectivity rule configuration
• Configure and tune network and system security alerts

Security & Operations

• Assist in managing Active Directory including object management and configuration through GPO
• Assist in managing Azure Entra ID including object management and configuration through InTune
• Schedule and apply 3rd party security patches and operating system updates
• Implement and manage identity protection controls such as password policies, MFA, and conditional access policies
• Implement and manage data security controls such as access control lists and automated group/application assignments
• Harden new systems to reduce vulnerabilities and likelihood for inappropriate access
• Monitor, respond, and remediate infrastructure and network security events

Required Qualifications

• Minimum of 7 years of progressive experience in infrastructure and/or network engineering
• Strong technical knowledge of virtualization, Windows server operating systems, Active Directory, and hybrid cloud environments

• Understanding of networking concepts (TCP/IP, routing, switching, VPNs)
• Proactive approach to infrastructure optimization and process automation
• Strong problem-solving and troubleshooting skills
• Experience supporting a mid-sized enterprise (100–500 users)

Preferred Qualifications

• Bachelor’s degree (B.S.) in Computer Science or related field from four-year college or university
• Azure, Windows, CCNP, or applicable product-centric certifications
• Familiarity with PCI DSS compliance and common security frameworks
• Experience with SharePoint and Exchange Online
• Experience with certificate management and encryption
• Experience working in a centralized IT and information security department

Compensation And Benefits

• Employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
• Retirement 401(k) plan with company match
• Gym access, dry cleaners, car wash conveniently located within building.
• Generous PTO plan with an additional 9 Days Company Paid Holidays per year.

Job Type: Full-time

The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations. The Company prohibits unlawful discrimination against any job applicant, employee or unpaid intern by any employee of the Company, including supervisors and coworkers. Pay discrimination between employees of the opposite sex or between employees of another race or ethnicity performing substantially similar work, as defined by the California Fair Pay Act and federal law, is prohibited.