Informatics Clinician

Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions — from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.
 

The Informatics Clinician will leverage their experience in managing complex strategic initiatives and process knowledge and skills to drive performance and safety improvements for the E-Prescribing ecosystem and the Surescripts network. This client facing role ensures completion of key deliverables and maintains an ongoing relationship with organizations such as EHRs, pharmacies, drug compendia, and life sciences companies on behalf of Surescripts. The individual will be responsible for identifying, creating, and communicating insights about clinical optimizations for our network alliance with a goal of driving safer communication of the prescriber’s intent to the pharmacy, improving workflow efficiency, and improving adoption of Surescripts products. The incumbent will demonstrate excellent communication skills to successfully facilitate meetings with internal and external customers.

• Develop and support strategic plans to execute project goals aimed at improving data quality for the E-Prescribing ecosystem and the Surescripts network.
• Serve as a clinical subject matter expert in analyzing the results and explaining the value and impact to internal and external customers.
• Develop customer relationships with key stakeholders as part of the quality programs
• Manage and execute on projects and analyses for internal and external clients and stakeholders, including developing dashboards and presentations.
• Manage and facilitate customer meetings virtually and in person.
• Author white papers and manuscripts to demonstrate thought leadership.
• Partner with account teams to ensure courteous, timely, and effective resolution of customer questions and issues.
• Identify high-level requirements for Business Intelligence (BI) tools based on customer feedback.
• Perform complex clinical data analysis in tools such as Excel, Access, and/or other analytics tools

• PharmD, RPH, RN, NP, PA, or equivalent experience
• 8+ years of experience in related, progressive roles
• 3+ years of experience managing complex strategic initiatives such as client implementations, new product implementation, product launches, or other key business programs
• 3+ years of experience identifying high-level requirements for Business Intelligence tools
• 2+ years of experience of creating and delivering clinical data analyses
• Advanced knowledge of Data Analysis tools, such as Microsoft Excel or Microsoft Access.

Preferred Qualifications:

• 1+ years of clinical data analysis experience using terminologies such as RxNorm, SNOMED, and/or drug compendium such as First Databank, Medispan, or Multum.
• Customer centric, excellent verbal and written communication skills with an eye to customer needs and viewpoints.
• Ability to break down complex internal and external stakeholder input and product detail into clear talking points.

Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed .
 

Better care experiences. Improved outcomes. Reduced costs. These are what our customers care about. And you’re ready to step into a key role as part of the solution, innovating unmatched solutions that solve some of the largest challenges in healthcare today, not just for our customers’ benefit, but for patients and the people who care for them across the country.
 

Ours is a diverse team of leaders who execute customer-obsessed business strategy. If we had to choose just one thing that we all have in common, it’s curiosity. Curiosity drives our understanding of health IT as we translate exciting concepts into actionable build requirements. We know what it takes to get new products to market.
 

This work has far-reaching impact, affecting healthcare nationwide. Through user-centered design philosophy and iterative innovation, we leverage open and trusted relationships with our partners to get at our customers’ unmet needs throughout the product life cycle.
 

Why Wait? Apply Now

We’re a midsize company. This means you’re not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.
 

Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the Keep You and Yours Healthy, Balancing Work and Life, and Where Talent Takes Shape links under the Better Benefits. Better Work. Better Life section of our careers site.
 

Physical and Mental Requirements

While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.

Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.

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