Similar Jobs at Cox Enterprises
Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
Manage and resolve complex network issues as a technical authority, lead support for escalated problems, and ensure customer satisfaction while mentoring junior technicians.
Top Skills:
Cisco CcnpCisco Sd-Wan SolutionsFirewallsFortinet Nse4-7Network SecurityRoutingSd-WanSwitchingVmware/Velocloud Sd-Wan
Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
The Lead Network Engineer oversees complex network issues, manages a team, ensures network performance, and drives incident resolution. Responsibilities include mentoring staff and collaborating on projects.
Top Skills:
AWSAzureBgpDhcpFortinetGoogleLanLogicmonitorMplsNetwork SecurityNext Generation FirewallsPrtgQosRouting And SwitchingSd-WanSsl/IpsecStpTcp/UdpVelocloudVlanVMwareVpnWanWi-Fi
Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
Design multi-cloud solutions, guide strategic pursuits, and advise executive stakeholders in enterprise IT architecture and transformation projects.
Top Skills:
AIAWSAzureComplianceCybersecurityDevOpsGCPMlNetworkingPrivate CloudStorage
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
USD 14.90 - 22.31 per hour
Compensation:
Hourly pay rate is $14.90 - $22.31/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $15,348.00.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
- Generate sales through inbound customer-initiated sales and billing calls routed through a queue in response to promotional marketing campaigns
- Attend required sales and product trainings and stay current on Cox services/solutions
- You'll upsell, cross-sell, and work to retain every customer with whom you interact
- You'll negotiate pricing and identify new opportunities while actively engaging in conversation about our competitors and the value Cox provides (following company guidelines, of course)
- You'll use our customer database to tailor solutions and help customers understand their billing
- You'll take calls from customers who are calling about their bill or have general questions, listening to their concerns and steering them toward solutions so that we can turn the corner on their experience with us
- You'll have transparent conversations to help customers understand the value of existing Cox products and services while uncovering the need to add additional products and services.
- You'll also reaffirm the needs of each customer's household and influence or solidify the why Cox products and services satisfy their needs.
USD 14.90 - 22.31 per hour
Compensation:
Hourly pay rate is $14.90 - $22.31/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $15,348.00.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Cox Enterprises Foothill Ranch, California, USA Office
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Foothill Ranch, CA, United States
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