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Consensus Cloud Solutions

Implementation Engineer

Posted 19 Days Ago
Be an Early Applicant
In-Office
3 Locations
75K-80K
Mid level
In-Office
3 Locations
75K-80K
Mid level
As an Implementation Engineer, you will manage client services, support technical integrations, and enhance the customer experience during solution implementations in healthcare technology.
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Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare.

Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care.  

Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators. 

Now is the ideal time to join us in our mission to solve healthcare’s biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it. 

Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities.

How you will impact the organization…

The Client Services Implementation Engineer role encompasses components of project implementation, solutions consulting, customer support, training, and product feedback. They are responsible for the entire customer experience acting as a partner during their solution implementation.


The value you will deliver…

  • Support managed service clients using our Conductor integration engine, acting as a part of the hospital IT team.
  • Implement all net new Conductor migrations.
  • Build custom complex technical integrations such as public health ELR, direct messaging, and API.
  • Implement and support cloud Conductor implementations, including fax to direct, Clarity CD, and POCs.
  • Onboard jSign API clients.
  • Special Projects assigned by the Sr. Director of Integration Services.
  • Custom component building in programming language of choice.
  • Support with API development.
  • Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.

What you will bring to the table…

  • 2+ years experience in healthcare technology.
  • 2+ years of experience in a customer facing role.
  • 2+ years experience in Windows operating systems.
  • Experience with hands-on programming.
  • Programming experience.
  • Experience with an integration engine.
  • Ability to collaborate with clients to analyze, design, recommend and document workflows.
  • Aptitude to classify problems as system, training, or process and recommend appropriate corrections.
  • Excellent oral and written communication skills.

You will stand out if you also have…

  • API experience.
  • Experience with modern programming languages. 
  • Familiarity with healthcare integration including HL7 standards.
  • BS degree in Computer Science or related experience preferred.
  • Active, transferable U.S. Security clearance at the Public Trust level or higher preferred.

Additional details…

  • Location requirements: Hybrid (Los Angeles, Las Vegas or Dallas)
  • Travel requirements: Up to 10% travel.
  • Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.
  • Technology requirements: Reliable, high speed internet.
  • Eligible for sponsorship: No.
  • Security clearance:  Ability to achieve and maintain a security clearance with the U.S. Government is required

The salary range for this role is $75,000 - $80,000 USD annually. The total compensation package for this position is negotiable and may also include annual performance bonus, ESPP, enhanced time off packages and benefits. This job doesn't have an expiration date and will remain open until a qualified candidate is hired. 

We are not accepting agency submissions for this role.

To learn more about us visit consensus.com

Top Skills

APIs
Conductor Integration Engine
Hl7
Programming Languages
Windows Operating Systems
HQ

Consensus Cloud Solutions Los Angeles, California, USA Office

700 S Flower St, Suite 1500, Los Angeles, CA, United States, 90017

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