Impact Communications Intern

About Glia

Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations.

Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction.

The Role

Glia is looking for a part-time social media intern to help us level up our presence on LinkedIn. We’re looking for someone passionate about social media who can take our existing thought leadership and turn it into high-performing LinkedIn content.

• Time: 10–20 hours/week through the summer.

• Location: Fully remote.

• Future: Potential for this to evolve into a full-time hire or contract-to-hire role.

• Pay: $25/hour

• Content Creators: Someone comfortable with design tools like Canva and Figma, and using AI tools like Gemini or Claude to scale content creation. Strong writing skills are a must!

• LinkedIn Savvy: Someone who understands social media metrics and algorithms—and is excited about the challenge of multiplying our follower count.

• Culture Builders: An outgoing personality who can lean in internally, meeting with senior leaders and inspiring our team to increase their own engagement on social media.

• Self-Driven & Resourceful: We need someone who will proactively surface ideas and participate in brainstorms as opposed to waiting to be assigned tactical to-dos.

• Curious & Energetic: Someone who is eager to learn about our customers and the banking industry, and excited to jump into the AI era.

• Content Strategy & Execution: Working directly with Glia’s Communications Manager to build an editorial calendar that brings press releases, awards, customers, and thought leadership to life across LinkedIn.

• Creative Production: Drafting engaging copy and designing graphics to make our posts stand out.

• Community Management: Managing the Glia company page, engaging with followers, and responding to customers and industry voices.

• Internal Advocacy: Partnering with our internal teams and senior leaders to brainstorm content ideas and create resources for employees to post confidently on their own LinkedIn profiles.

Requirements

• Strong writing skills.

• Social Media experience.

• Linkedin experience preferred.

• Experience with AI content generation tools such as ChatGPT, Gemini, or Claude.

• Must have a completed Bachelor’s Degree or in the process of completing one.

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.

Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via [email protected]