Human Resources Outsourced Senior Consultant

At Wipfli, people count.
At Wipfli, our people are core to everything we do-the catalyst behind our ability to create exceptional impact and extraordinary results.
We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path.
People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity.
Responsibilities

• Collaborates with Manager and HRO team to provide exceptional service to clients, continue to advance the evolution of proposals, engagement letter, technology tools, service definitions, processes and guardrails, and related activities.
• Performs HRO client services to include, but not limited to:
  • Administers employee benefits programs, including health insurance and leave policies, establish efficient systems for enrollment and tracking along including ongoing communications.
  • Develops and administers performance management process.
  • Creates and tailors HR reporting per client needs.
  • Reviews and updates employee onboarding, offboarding and orientation processes by evaluating the effectiveness of current processes, gathering feedback from clients, identifying areas for improvement.
  • Optimizes the clients HRIS systems and processes.
  • Establishs a consistent system for naming, storing, and organizing client files.
  • Creates SOPs to develop consistent and streamlined approaches for data entry workflows.
  • Addresses client matters with confidence, confidentiality, and consistency.
  • Creates documents such as offer letters, job descriptions, performance improvement plans, and related.
• Shares with Manager concerns regarding a client relationship immediately so appropriate action can be taken to remedy the concern and preserve the relationship.
• Works with Manager to manage service scope creep situations.
• Performs other duties and responsibilities as assigned.
• Assists in research and new trends impacting our clients and outsourced service offerings.
• Contributes to the growth of the HRO service line.
• Participates in professional development activities.
• Participates in Firm sponsored events for clients and prospects.
• Participates in business development activities, e.g., MTL's, public speaking events.

Qualifications

• Bachelor's degree in business, human resources, I/O psychology, organizational communications, or a related field.
• PHR/SPHR or SHRM-CP/SHRM SCP, CEBS, CCP or other related certification(s)
• 3-5 years human resources and/or organizational development experience
• Consulting or HRBP experience
• Experience with various Human Resources Information Systems (HRIS), e.g., iSolved, ADP, Paylocity
• Proficient in client relationship management tools, virtual meeting software, and the MS office suite

Alaina Lister, from our recruiting team, will be guiding you through this process. Visit her LinkedIn page to connect!
#LI-AL1 #LI-Remote
Additional Details:
Wipfli is an equal opportunity/affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identify, veteran status, disability, or any other characteristics protected by federal, state, or local laws.
Wipfli is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or participate in our recruiting process, please send us an email at [email protected].
Wipfli values fair, transparent, and competitive compensation, considering each candidate's unique skills and experiences. The estimated base pay range for this role is $88,000 to $118,000 with offers typically not made at the maximum, allowing for future salary increases. The actual salary at the time of offer depends on business related factors like location, skills, experience, training/education, licensure, certifications, business needs, current associate pay, and relevant employment laws.
Individuals may be eligible for an annual discretionary bonus, subject to participation rules and based on a variety of factors including, but not limited to, individual and Firm performance.
Wipfli cares about our associates and offers a variety of benefits to support their well-being. Highlights include 8 health plan options (both HMO & PPO plans), dental and vision coverage, opportunity to enroll in HSA with potential Firm contribution and an Employee Assistance Program. Other benefits include firm-sponsored basic life and short and long-term disability coverage, a 401(k) savings plan & profit share as well as Firm matching contribution, well-being incentive, education & certification assistance, flexible time off, family care leave, parental leave, family formation benefits, cell phone reimbursement, and travel rewards. Voluntary benefit offerings include critical illness & accident insurance, hospital indemnity insurance, legal, long-term care, pet insurance, ID theft protection, and supplemental life/AD&D. Eligibility for all benefits programs is dependent on annual hours expectation, position status/level and location. Wipfli offers flexibility for many positions to be performed remotely; please discuss your work preferences with your recruiter during the interview process.
"Wipfli" is the brand name under which Wipfli LLP and Wipfli Advisory LLC and its respective subsidiary entities provide professional services. Wipfli LLP and Wipfli Advisory LLC (and its respective subsidiary entities) practice in an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations, and professional standards. Wipfli LLP is a licensed independent CPA firm that provides attest services to its clients, and Wipfli Advisory LLC provides tax and business consulting services to its clients. Wipfli Advisory LLC and its subsidiary entities are not licensed CPA firms.