Human Resources Operations Manager

Key Responsibilities:

• HRIS System Management and Maintenance
• HR Analytics and Metrics
• Technology Implementation
• Reporting and Analysis
• EDI Feed Reconciliation
• Collaboration with the HR Team

HRIS System Management and Maintenance:

• Own and manage the Company’s HR Information System (Paycom) to ensure data accuracy, system integrity, and operational efficiency.
• Serve as the primary Paycom subject matter expert, including configuration, troubleshooting, and ongoing optimization.
• Coordinate with Paycom and internal stakeholders to resolve HRIS-related issues and enhancements.
• Ensure HRIS systems are updated with the latest software releases and functionality.

HR Analytics and Metrics:

• Develop and maintain comprehensive HR metrics and analytics using Paycom reporting and data tools to support decision-making and strategic planning.
• Generate regular and ad-hoc reports on key HR metrics, including turnover, engagement, compensation, and recruiting data.
• Analyze trends and deliver actionable insights and recommendations to senior leadership.

Technology Implementation:

• Lead the implementation and enhancement of HR technologies, with Paycom as the core system of record.
• Manage vendor relationships and coordinate with external partners to ensure successful technology rollouts and integrations.
• Train HR staff and end users on Paycom functionality and best practices.
• Respond to inquiries related to HR systems and technology.

Reporting and Analysis:

• Design and maintain reporting frameworks that provide timely, accurate, and meaningful data to stakeholders.
• Conduct in-depth HR data analysis to identify trends, risks, and opportunities for improvement.
• Partner with cross-functional teams to support data-driven initiatives.

EDI Feed Reconciliation:

• Manage and reconcile EDI feeds between Paycom and benefit, payroll, and third-party vendors to ensure data integrity.
• Partner with internal teams and external vendors to resolve discrepancies.
• Develop and improve processes to streamline EDI management and reconciliation.

Collaboration with the HR Team:

• Work closely with the HR team to ensure HR operations align with broader HR and business strategies.
• Support HR initiatives and projects with data, analysis, and technical expertise.
• Foster collaboration and knowledge-sharing within the HR function.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field.
• Minimum of 5 years of experience in HR operations and HRIS management, with hands-on Paycom experience required.
• Demonstrated expertise in HR analytics, reporting, and metrics.
• Strong working knowledge of Paycom modules, reporting, workflows, and integrations.
• Excellent analytical and problem-solving skills with strong attention to detail.
• Proven project management ability, including managing multiple initiatives simultaneously.
• Strong communication and interpersonal skills with the ability to collaborate cross-functionally.
• Advanced proficiency in Microsoft Excel and the MS Office Suite.