Human Resources Manager (Bilingual in Mandarin)

Synear Foods USA is a subsidiary of Synear Food Holdings, one of the largest and most established frozen food manufacturers in China. With a strong heritage of quality and innovation, Synear has been serving consumers worldwide for more than two decades.

Synear Foods USA focuses on delivering authentic, convenient, and high-quality frozen food products to meet the diverse tastes of North American consumers. Our product portfolio includes a wide range of dumplings, buns, dim sum, and other ready-to-eat favorites, crafted with carefully selected ingredients and strict quality standards.

At Synear Foods USA, we are committed to sharing the rich tradition of Asian cuisine while continuously innovating to create products that fit modern lifestyles. Our mission is to bring families and communities together through food that is delicious, convenient, and trustworthy.

Synear is an "at-will", equal opportunity employer. We consider applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, age (40 or over), disability, genetic information, veteran status, or any other legally protected status under local, state, or federal law.

Responsibilities:

• Oversee the talent acquisition and onboarding process including interviews, references, background check, new hire orientation, employee data entry, and create employee personnel files, etc.
• Implement compensation and benefits strategies in alignment with business strategy including compensation structure and incentive program creation, benefits portfolio selection, etc.
• Supervise payroll processing, garnishment management, benefits administration, initial enrollment, open enrollment, qualifying events and leave of absence management through clear and timely communication
• Establish performance management programs including new hire evaluation during probationary  period, annual performance evaluation, and performance improvement program. Link performance to compensation or incentive programs to convey a culture of pay for performance
• Collaborate with Safety and QA Departments on different compliance training on a regular basis to create and reinforce a safe work environment. Work with Safety on worker’s compensation cases
• Develop HR policies and procedures, checklists, user manuals, training slides, etc.  Ensure that contents are clearly communicated
• Be responsible for employee investigations
• Manage access control system to grant and cancel employee access based on the predetermined rules
• Oversee employee exit process including exit interviews, company property return, etc. and ensure concerns are addressed properly to the management and action plans are put in place for improvement 
• Source different service vendors including staffing agency, payroll, insurance, 401(k), background check, uniform, etc to control cost and ensure satisfaction of the services.  Communicate with vendors in a timely manner to resolve any questions and concerns.
• Stay up-to-date on recent regulatory development and government rules and regulations.  Analyze the corresponding business implications, and share them with the management team in order to make proactive actions.
• Oversee administrative functions including but not limited to phone, mail, security and janitorial services, and office supplies inventory management.
• Oversee hiring, training, coaching, and disciplinary actions of department staff and/or contract staff
• Perform other duties assigned

• Bilingual in Mandarin and English is required
• Bachelor’s degree in Human Resources, Psychology, Business Management or relevant, MBA or Master’s degree preferred.
• 3 to 5 years of Human Resources experience, and proven track record of leadership in food manufacturing industry
• PHR or SPHR certification is highly preferred
• Knowledge and understanding of state and federal employment regulations including but not limited to EEO, ADAA, FLSA, FMLA, CFRA, PDL, HIPPA, ERISA, COBRA, I-9 forms
• Excellent verbal and written communications skills along with computer skills. (MS Word and Excel)

• Excellent organization and time management skills, business acumen, flexibility, and ability to maintain confidentiality
• Ability to work flexible hours and business travel as needed

All your information will be kept confidential according to EEO guidelines.