Human Resources Generalist

Title:                            Human Resources Generalist (leaves of Absence)

Job Summary:             Under the direction of the Director of Human Resources (DHR) this position is responsible for administering Omni Family Health’s employee leave program.   In addition, this HR position may be required to assist in performing personnel functions to include but not limited to: benefits administration, employee relations, performance management, onboarding, policy implementation, recruitment/employment, affirmative action and employment law compliance, worker’s compensation, time study/management, compensation review, staff development, process development and review and other related Human Resources duties or tasks as directed by the DHR.

Job Duties:

Employee/Workforce Relations:

1. Serves as the subject matter expert for the leave and workers’ compensation programs in alignment and under the general direction and guidance of HR leadership and organizational legal counsel.
2. Interprets and administers leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, CFRA, CA PDL, State Disability, ADA etc.). Works with staff to ensures that the workers’ compensation program is managed in accordance with applicable OSHA and workers’ compensation laws.
3. Administers all aspects of leave and workers’ compensation programs. Provides extensive case management and coordinates administrative aspects of the cases and claims.
4. Independently approves and/or denies leave cases based on relevant medical information. Coordinates and organizes all medical information and ensures that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed. 
5. Manages all administrative aspects of leave and workers’ compensation claims to include tracking hours used/taken and working closely with other HR staff and payroll area to ensure that pay for staff members is accurate and correct.
6. Works closely with staff members to ensure that all relevant completed medical documentation is submitted for timely review. Maintains appropriate contact with all associates on leave and coordinates all aspects of return to work for associates on leave.
7. Produces and manages reporting metrics and analytics for all leave cases and workers’ compensation claims. Presents reports as requested.
8. Administers various human resource plans and procedures for all OFH personnel; 
9. Works with the DHR in the development and implementation of personnel policies and procedures.
10. Assists in preparation and maintenance of employee handbook and HR policies and procedures manual. 
11. Works closely with DHR and Chief Human Resources Officer (CHRO) in developing department goals, objectives and system design. 
12. Works with CHRO and DHR in administering OFH’s compensation program; monitors the performance evaluation program and revises as necessary.
13. Ensures OFH compliance by assisting, developing and maintain OFH’s diversity and affirmative action program.  May work to complete and file Equal Employment Opportunity Commission’s EEO-1 report annually.  Expected to assist in the maintenance of other records, reports and logs to conform to EEO regulations. 
14. Supports the team by participating in OFH’s recruitment effort for all exempt and non-exempt personnel, students and temporary employees.   Works with leadership in the development of relationships with outside entities and schools to ensure that OFH receives the best candidates for possible employment. 
15. Works with staff to handle employee relations counseling, outplacement counseling and exit interviewing. 
16. Facilitates and leads process meetings (e.g., job analysis and special projects).
17. Participates in departmental meetings and attends other meetings as representative of the Human Resources Department.   
18. Assists in data collection, development, and evaluation of HR performance reports.  Assists management in developing decisions based on results of department performance in relation to established goals.
19. Is expected to recommend new approaches, policies and procedures to effect continual improvements in efficiency of the department and services performed. May be tasked with the responsibility for the development and implementation. 
20. Works with HR personnel with filing system as well as employee database for personnel records in accordance with policies and procedures.

Additional Duties:

1. HIPAA compliance - Responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information confidential.
2. Compliance - Ensure compliance with all local, state and federal regulations.
3. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
4. IT - Required learning and using the EHR/EOHR (Medical Practice Electronic System) and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, Healthport,  PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment. 
5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.

  Qualifications, Education, and Experience:

EDUCATION: 

A Minimum of high school diploma with special training in HR from accredited HR program with certificate of completion or BA/BS degree in business or similar field preferred.

EXPERIENCE: 

A minimum of three-year’ experience in human resources department functioning as an HR assistant/technician.  Ideal candidate will have worked in generalist capacity for a minimum of two (2) years.

CERTIFICATION: 

PHR or SHRM – CP certification preferred, but not required. 

SKILLS:

• Ability to type accurately as a speed of at least 45 WPM.
• Knowledge of employment labor law, federal and state requirement, and a good understanding of company and departmental policies and procedures. 
• Possesses effective communication skills to be able to develop correspondence with little to no assistance.
• Ability to manage complex issues and tasks easily.
• Ability to continuously learn and adapt to employment situations.
• Familiar with OSHA safety requirements for office environment.
• Knowledge of both HIPAA and confidentiality/security requirements in the office setting.
• Self-starter and self-motivated.  Ability to keep composure under pressure. Understands personal internal locus of control.
• Experience in meeting facilitation, curriculum building, staff development, and career counseling.
• Project management understanding and experience.
• Ability to perform analysis, develop PowerPoint presentations, create memorandum, reports, and perform graphic design functions.
• Bilingual (English/Spanish) a plus.

Responsible To:  Director of Human Resources (DHR)  

Classification:   Non-Exempt