Human Resources Coordinator II

Acumen, LLC provides government agencies with high-quality, impartial research and analytical tools to inform decision-making. The activities that we perform reflect the general principle that providers, policy makers, and public citizens should have the best available evidence upon which to base their choices.

The Acumen HR Department is dedicated to developing, retaining, and supporting a diverse and productive workforce.  We provide meaningful programs, policies, and services to maximize individual potential and meet Acumen’s business goals.

The Human Resources Coordinator II (HR Coordinator II) supports daily Human Resources operations and serves as an on-site HR contact in either the Burlingame, CA or Los Angeles, CA office. This role involves supporting employee lifecycle processes (onboarding, offboarding, performance management), benefits administration, employee records, and payroll assistance.

The HR Coordinator II also contributes to company-wide HR initiatives and employee programs, playing a key role in ensuring a positive employee experience and the smooth functioning of HR operations. This is a full-time, on-site position.

This role offers the opportunity to improve and streamline HR processes and directly contribute to a positive employee experience across the organization. The ideal candidate is detail-oriented, service-focused, and passionate about HR best practices in a dynamic, team-oriented environment.

WHAT YOU’LL DO

Under general supervision, the HR Coordinator II performs some combination of the following job functions:

• Employee Lifecycle Support
  • Manage onboarding tasks: background checks, new hire paperwork, and orientation delivery
  • Serve as point-of-contact for new employees during onboarding
  • Conduct new hire check-ins and help evaluate onboarding effectiveness
  • Support offboarding processes, including exit paperwork and system updates
  • Benefits & Payroll Support
    • Support annual benefits open enrollment and related communication
    • Assist with bi-monthly payroll processing and personnel changes
    • Provide support with benefits questions and coordinate employee status updates
    • Records & Systems Management
      • Maintain accurate employee records, including personnel files, OrgChart, and emergency contact info
      • Support HRIS updates and reporting as needed
      • Help manage updates to the company’s internal HR web pages
      • Employee Engagement & Communication
        • Act as first point-of-contact for general employee HR inquiries
        • Assist with planning and coordination of company events and wellness initiatives
        • Help support internal HR communications and training initiatives
        • Compliance & Special Projects
          • Assist with immigration paperwork, audits, and related compliance tasks
          • Stay informed on employment laws and assist in ensuring regulatory compliance
          • Contribute to cross-functional HR projects and process improvements

          In addition, the HR Coordinator:

          • Complies with company policies and with applicable laws and regulations
          • Models professionalism in the workplace
          • Performs other duties as assigned

A TYPICAL DAY

You’ll start of your day monitoring the HR team inbox, flagging any urgent requests and providing responses as appropriate. You’ll continue to monitor and triage the inbox over the course of the day.

You’ll spend the rest of the morning processing personnel changes, updating employee records and onboarding documents, and every other week preparing for bi-monthly payroll. You will attend team meetings as needed and discuss project updates.

In the afternoon, you’ll work through related tasks for employee onboarding and offboarding coordination. 

Before wrapping up for the day, you’ll update your manager on any pending items for the day or employee/office concerns that occurred during the day.

WHO YOU ARE

Qualifications required to be successful in the role:

Bachelor’s degree in Human Resources, Business Administration, or a related field

Minimum 2 years of relevant work experience

Excellent organizational, communication, and problem-solving skills

Experience handling confidential information with discretion and professionalism

Strong interpersonal, oral, and written communication skills

Strong attention to detail and ability to meet deadlines in a fast-paced environment

Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Demonstrated initiative, critical thinking, and problem-solving skills

Experience working work independently and collaboratively

Familiarity with payroll processes and employment immigration procedures

Ability to build positive relationships across departments

Familiarity with federal and state employment laws and regulations

Ideally you will also have:

Interest in AI applications and emerging technologies

Experience working with HRIS platforms

Knowledge of employee benefits programs and open enrollment process

SPHR or other relevant HR certification

Interest or background in health or social policy