Human Resources Business Partner (HRBP)

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.

Due to our continued growth, we are hiring for a Human Resources Business Partner at M3 USA. 

Mission:

The HR Business Partner (HRBP) serves as a strategic advisor and trusted partner to multiple business units within a shared services environment at M3. This role provides comprehensive HR support tailored to the unique priorities of each business unit, while ensuring alignment with overall corporate policies, culture, and goals. A successful candidate will advocate for both the business units’ needs and enterprise-wide HR alignment, while collaborating with leaders and employees to deliver effective people strategies, drive organizational effectiveness, and foster positive employee experience across a central services HR structure.

Essential Duties and Responsibilities:

Including, but not limited to the following:

Strategic Function

• Act as an HR Partner and consultant on all HR matters to support business unit-specific priorities
• Support US business unit leaders with their unique HR strategies, workforce needs, and challenges, and translate them into HR initiatives.
• Provide consultation and strategic input to the Director of HR/CHRO on creating and implementing a unified HR approach across all U.S. business units, ensuring alignment of policies, practices, and culture while respecting local differences.
• Partner with HR leadership to develop, maintain, and update HR policies and procedures to ensure compliance with federal, state, and local laws, as well as alignment with company values and business needs.
• Support the company CEO and CHRO with HR projects and initiatives as assigned
• Employee Relations
• Engage managers to discuss people issues and provide guidance on employee relations matters, ensuring fair and consistent application of policies.
• Partner with managers to address ER issues, conduct investigations, and implement corrective action plans and separations when necessary.

Talent Management & Development

• Support talent acquisition efforts by partnering with the recruiting team to align hiring and onboarding practices with business unit needs.
• Lead performance management processes, coaching leaders on goal-setting, feedback, and development planning.
• Identify skill gaps and recommend targeted training, succession planning, and leadership development.

Compliance & Policy Management

• Manage periodic review and updates of the employee handbook, ensuring accurate reflection of current regulations, company policies, and best practices.
• Maintain accurate and complete HR documentation to support compliance with record retention requirements, audits, and legal inquiries.
• Identify compliance risks and recommend proactive solutions to prevent violations
• Support the rollout of compliance-related training programs (e.g., anti-harassment, workplace conduct, HIPAA/confidentiality, wage & hour compliance) to managers and employees.
• Prepare, coordinate, and submit required state and federal reports (including EEO-1, VETS-4212, ACA, and other mandated filings), ensuring accuracy, timeliness, and alignment with corporate standards.
• Monitor changes in employment legislation and HR best practices; provide timely updates and guidance to business unit leaders and employees
• Work closely with the CHRO, legal counsel, and other HR leaders to ensure consistent interpretation and application of policies across all business units
• Partner with dedicated Benefits, Payroll, Leave Management functions to resolve complex employee cases within assigned units.

Data & Reporting

• Leverage HR analytics to provide insights related to turnover, engagement, headcount, and workforce trends.
• Partner with leaders to develop data-driven solutions to business unit challenges.

Communication and Employee Engagement

• Support organizational changes, restructures, and integrations across business units.
• Promote employee engagement and drive culture initiatives tailored to each business unit’s needs.
• Develop communication strategies to ensure employees understand changes, policies, and programs.

• 10+ years of progressive HR experience, with at least 3+ years in a business partner or consultative generalist HR role.
• Bachelor’s degree in human resources, Business Administration, or related field (Master’s preferred).
• Experience in a shared service or multi-unit organizational structure a must.
• SHRM certification, PHR or SPHR qualified or working towards qualification.
• Strong business acumen with the ability to quickly learn the priorities of diverse business units.
• Relationship-building and collaboration skills to partner effectively with leaders, employees, and HR colleagues.
• Strong understanding of U.S. employment laws and HR processes, with the ability to apply them consistently across multiple business units while balancing organizational needs.
• Demonstrated ability to act as a strategic advisor to leadership on workforce, compliance, and organizational issues.
• Strong attention to detail, ensuring accuracy in policy interpretation, compliance reporting, written communications and employee support.
• Adaptability and flexibility to manage multiple competing priorities in a decentralized environment.
• Excellent problem-solving, conflict resolution, and decision-making skills.
• Strong communication skills, with the ability to tailor messages to varied audiences.
• High degree of confidentiality, integrity, and professionalism in all interactions.
• Independence, self-drive, and autonomy, with the ability to work proactively, anticipate needs, and deliver results with minimal supervision.
• Must be comfortable with a high-volume workload within a very fast -paced environment.

Benefits:

A career opportunity with M3 USA offers competitive wages, and benefits such as:

• Health and Dental
• Life, Accident and Disability Insurance
• Prescription Plan
• Flexible Spending Account
• 401k Plan and Match
• Paid Holidays and Vacation
• Sick Days and Personal Day

*M3 reserves the right to change this job description to meet the business needs of the organization

M3 USA is an equal opportunity employer, committed to the principles of inclusion and diversity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at M3 USA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical or mental disability, medical history or genetic information, sexual orientation, gender identity and/or expression, marital status, past or present military service, family or parental status, or any other status protected by the federal, state or local laws or regulations in the locations where we operate.

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