Overview
Esri has an opportunity for a highly motivated and detailed-oriented individual to support the administration of training and development programs for employees across the organization. You will play a crucial role in supporting training programs including maintaining schedules, training records, course materials, and helping to ensure a seamless experience in the enrollment process. We are fueled by our mission to make a difference through Geographic Information Systems (GIS), and this is an exciting opportunity to have your work make an impact by joining the Employee Development and Training team!
Responsibilities
- Organize training program logistics and resources such as room reservations, calendar updates, enrollment lists, participant materials, survey evaluations, set-up/break down, annual course planning, and more.
- Market course offerings internally to employees to encourage enrollment that promotes professional and technical development, monitors course waitlists.
- Maintain learner and course data within the learning management system (LMS), including assignment, scheduling, recording, and reporting.
- Support a positive learner experience. Send pre-and post-work communications, monitor pre-work completion, monitor email mailboxes and respond to learner inquiries, forward facilitator questions appropriately.
- Partner with vendors. Organize schedules and logistics, upload class rosters, monitor external assessments on vendor platforms.
- Embrace teamwork and autonomy. Demonstrate the ability to excel both independently and within a collaborative team setting, showcasing strong initiative and follow-up.
- Be a champion of confidentiality. Handle sensitive information and situations with confidence and professionalism.
Requirements
- 2+ years of experience in an administrative role
- Excellent verbal and written communication skills with the ability to express ideas clearly
- Excellent organizational skills and superior attention to detail
- Experience with employee/customer interactions and correspondence
- Strong customer service skills
- Ability to multi-task, work independently, and maintain confidentiality
- Proficiency with Microsoft Word, Excel, and Outlook
- High school diploma or equivalent
Recommended Qualifications
- Minimum typing speed of 45 wpm
- Associate’s or bachelor’s in human resources, business, or related field
- 1+ years of experience in human resources
- Experience with an HRIS, learning management system
- Knowledge of California state and federal laws and human resources policies and practices
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 64 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
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