InStride
InStride is a tech-enabled services company that delivers workforce education solutions.

People Operations Manager

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InStride is a public benefit company whose mission is to develop the workforce of the future by helping employers provide career-boosting education opportunities to their employees through a network of high-quality academic institutions. We believe the most enduring way for companies to achieve transformative business and social impact is by investing in their people.

 

Role Overview

InStride’s People and Talent (HR) team is passionate about our business, partners, culture, and, most importantly, our InStriders. InStride is rapidly growing and we are looking for a People Operations Manager.

The People Operations Manager will play a meaningful role both strategically and operationally to build outstanding practices and programs that reinforce our culture and enhance our InStrider experience. The People Operations Manager is responsible for HR operations and supporting a people-first HR experience, including policy development and implementation, performance management & training, safety program, payroll management, immigration, reporting and employment law compliance.

We are looking for someone that is results-oriented, optimistic, tenacious and most importantly has a sense of humor! This position will report to the HR Business Partner. 

Key Responsibilities

  • InStrider First: Build strong internal relationships, serve as a trusted partner to guide InStride HR practices and processes from good to great!
  • Policies & Programs: Maintaining and recommending company policies and programs. Policies include but not limited to our Handbook, Leave of Absences, Immigration, EEO reporting and internal related content changes. You are excited by being ahead of the news and following relevant employment and labor law changes to keep us compliant.
  • Safety: You will be the Co-Captain of our Safety program to build upon our office and worksite experience. This includes our emergency notification system, OSHA guidance and reporting that support our IIPP and as required by law.
  • Immigration: End to end management and ownership of active, pending or new immigration cases.
  • HRIS: Assisting and improving the administration, reporting and upkeep of our HRIS (Sequoia PEO).
  • Payroll: Partners with Finance and Accounting to run and audit employee changes, audit timecards and conduct time tracking (NE) training to successfully submit payroll twice a month.
  • Performance Development: Support our overall development routines and strategy. Recommend and partner with HRBP on training and development solutions to improve our Step Forward program.
  • Recruitment: Partner with our Recruiting team to build inclusive job descriptions and provide classification guidance. Provide additional recruiting process support on an ad hoc basis.
  • Compensation & Benefits Strategy: Work with VP of Talent and HRBP to support and maintain our compensation and benefits strategy. This will include general tracking and reporting plus compensation survey engagement, management and recommendations.
  • Complete any ad hoc data requests and all other duties as required.

Ideal Profile

  • Embraces human-centered design thinking; use empathy to craft an enhanced InStrider experience.
  • High energy, positive demeanor, and desire to make a positive impact on the team.
  • Ability to work well cross-functionally, and the desire to learn more. We want people who are eager to learn and grow.
  • Excellent interpersonal skills and a deep ability to understand what motivates others.
  • 5+ years of Human Resources / People Operations experience in a fast-paced environment.
  • Demonstrated passion for compliance. PHR or SPHR is a plus.
  • 2+ years of payroll management and processing experience.
  • Track record of developing and managing internal HR programs, policies, and processes for scale in a high-growth company.
  • PEO and HRIS administration experience required. Sequoia One preferred.
  • Vendor management experience required.
  • Highly resourceful and organized, with outstanding follow-through and attention to detail
  • Goes without saying, but you must demonstrate the professional maturity to retain and secure sensitive information with objectivity, discretion, and tact.
  • High EQ, comfort with ambiguity, and a "no job too small" mentality
  • Excited by the challenge of building a world-class business that delivers not only financial growth and compelling return on investment, but also has a meaningful impact on society

If you are looking to apply for one of our Remote opportunities please know that InStride is only able to employ candidates from the following states.

California

Arizona

Washington

Texas

Massachusetts

Maryland

Michigan

New Hampshire

Florida

New Jersey

Ohio

InStride is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, ethnicity, religious creed, color, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, sexual orientation, marital status, age, status as a protected veteran, status as an individual with a disability, medical condition, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please discuss your requested accommodation with our HRBP.

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What are InStride Perks + Benefits

InStride Benefits Overview

We want InStriders to thrive and feel supported. Below are a few perks and benefits we are proud to offer our team. We are most proud of our Step Forward program, in which InStriders can enroll in any of the 2,300+ course and program offerings available through our academic network., and InStride pays 100% of their tuition upfront.

Culture
Volunteer in local community
Since InStriders are spread out across the U.S., InStriders volunteer with non-profit organizations in communities nationwide.
Partners with nonprofits
InStride partners with OneTen Coalition as an endorsed talent developer to provide education opportunities and career advancement for Black talent.
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Once a year, InStriders gather in person to learn about the company and each other through work and informal sessions.
Employee awards
Flexible work schedule
Remote work program
Currently, all InStride employees work remotely.
Diversity
Highly diverse management team
Our leadership team represents a wide variety of backgrounds, and our hiring practices encourage bringing in many unique and different perspectives to our work and our organization.
Mandated unconscious bias training
InStriders have access to Arizona State University's "To Be Welcoming" curriculum, which is intended to help individuals participate in open and honest conversations with those in our community.
Diversity manifesto
Hiring practices that promote diversity
We start by using Text.io to write job descriptions and job postings that attract as wide an array of candidates as possible. We look for ways candidates whose values match our own.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
InStride offers flexible spending accounts for healthcare and dependent care costs.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
InStride has a number of programs to support wellness, from mental health services to a work-from-home stipend to set up an ergonomic home office.
Mental health benefits
Through InStride's health insurance benefits, InStriders have access to Brightline, Cleo, Headspace and Spring Health for emotional and psychological support.
Wellness days
InStride schedules regular Wellness Days, when the entire company shuts down, to promote a better work-life balance.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
In addition to a dependent care FSA option, InStride offers caregiver subsidies through Helpr to help InStriders who serve as caregivers for loved ones.
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Family expansion benefits available through our health insurance benefit plans.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
In addition to unlimited PTO, InStride has Wellness Days throughout the year when the office closes. This ensures that InStriders can enjoy time off without worrying about falling behind.
Paid holidays
Paid sick days
Company-wide vacation
InStride closes our offices between Christmas and New Year's Day to allow our team members time to spend with their families.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
InStride provides all the necessary equipment to successfully work from home.
Mother's room
Professional Development Benefits
Job training & conferences
Tuition reimbursement
InStride covers 100% tuition upfront when you enroll in any of the 2300+ online courses offered by the institutions in our academic network. Learn new skills, earn a credential, or even a degree!
Lunch and learns
InStriders periodically host events to share information with their colleagues.
Promote from within
Continuing education stipend
InStride covers 100% tuition upfront when you enroll in any of the 2300+ online courses offered by the institutions in our academic network. Learn new skills, earn a credential, or even a degree!
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

As part of our mission to enable lifelong learning, we provide full tuition coverage upfront for InStriders to earn a degree or credential from a university online within our network.

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