SmartFinancial is a leading insurance technology company working on building tools to make the insurance shopping process better, simpler and more effective. We are experiencing a tremendous amount of growth, and we are looking for an HR Generalist to join our team. In this role you would be responsible for employee on/offboarding, benefits administration, payroll support and other HR projects. You’ll be responsible for creating policies, processes and documents. Our ideal candidate is self-motivated, has a can-do attitude, and is passionate about supporting the growth of an innovative technology company.

Duties/Responsibilities:

• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
• Implements new hire orientation and employee recognition programs.
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff. Responds to external inquiries and requests for information
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Respond to internal and external inquiries and requests for information
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to act with integrity, professionalism, and confidentiality
• Thorough knowledge of employment-related laws and regulations
• Proficient with Microsoft Office Suite or related software. Paychex experience a plus
• Outcome-oriented 'doer' who enjoys rolling up your sleeves and doing what needs to get done

Education and Experience:

• Bachelors degree in Human Resources, Business Administration, or related field required
• 3 to 5 years of human resource generalist experience preferred

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times
• Must be able to report to work in our Costa Mesa office daily
• Must be able to access and navigate each department at the organization's facilities