Head of People

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Who we are

HopSkipDrive’s mission is to create opportunity for all through mobility. Our safe, innovative youth transportation solution is used by over 300 school districts, charter schools, government agencies and busy families to get kids where they need to go.

With nearly 500,000 yellow buses on the road every day and 3.5 billion miles driven a year, student transportation is the largest mass transit system in the US. And while districts spend $25 billion annually on transportation, only 30% of kids get to school everyday on a school bus. Add to the equation a crippling bus driver shortage and increasing needs for individualized transportation solutions, and it is clear the current system is expensive, inefficient and ripe for disruption.

We create personalized transportation solutions from one to many, and everything in between. 

We’re a company with heart

Our partnerships with school districts, child welfare agencies and nonprofits ensure equitable educational access for our most vulnerable populations, including youth in foster care, youth experiencing homelessness, and youth with special needs. 

We understand that the difference between struggle and success can sometimes be as simple as the ability to show up, which is why we’re on a mission to use innovative technology, coupled with operational expertise and new thinking to help kids reach their full potential by providing a safe, dependable way to get them where they are going. 

We’re an awesome place to work

Our company culture has been well-recognized — HopSkipDrive has been named to Best Places to Work lists from Built in LA, Comparably, Inc. and the Los Angeles Business Journal. Comparably also named us to the Best Company for Professional Development, Best CEO and Best CEOs for Women lists. HopSkipDrive is also proud to operate as a drug-free workplace.

We’re growing rapidly

Founded by three moms as a solution to their own transportation challenges, we now serve nine states and 16 markets across the country and continue to expand at a rapid pace, twice making the Inc. 5000 and Deloitte 500 Fast-Growing Technology lists. Backed by top-tier venture capital firms, HopSkipDrive has raised $70M in funding to date.

Who you are

You’re a versatile leader, with experience building a Talent/HR function, scaling high performing diverse and inclusive teams and coaching peers and leaders to achieve broader business objectives. You thrive on the success of others and know the organizational, strategic and personal levers that inspire individuals and teams to unlock their best potential. 

Ever the trusted advisor, you can flex between the role of confidante and contrarian while navigating complex situations to align perspectives and take appropriate action. You step into the awkward or uncomfortable head on and release tension proactively and productively. You design and act with “being human” in mind, bringing empathy and objectivity to the programs and processes that support a dynamic and growing company. For you, inclusion is intentional; you value the differences unique individuals possess and find ways to bring them together.

You’re curious and inspired by leaders and best practices beyond and above the existing HR standards. You aspire to craft an employee experience that sticks, a community that lasts and a culture that connects the hearts and minds of everyone who has the chance to participate.

As Head of Talent, you will be a key partner to the leadership team, leading recruiting, HR and learning and development. You will take our team to the next level and will elevate the HopSkipDrive employee experience at each new phase of growth and change. 

What you'll do

  • Set overarching Talent (HR) strategy and ensure best-in-class execution across all functions
  • Partner with executive leaders and across the organization to set the foundation and bring our culture to life ensuring the highest engagement and passion for our team and mission 
  • Lead the People Ops team in evolving programs (e.g. compensation, DE&I, performance management) and introduce benefits that are uniquely tailored to HopSkipDrive and targeted to retain and advance exceptional people
  • Lead strategic recruiting efforts - develop approaches that build the brand within target talent pools to increase interest from relevant profiles, improve conversion and increasingly raise the bar for our diverse and committed team
  • Bridge the gaps, listen to and share feedback as an active participant in key company conversations about growth, strategy and culture - be proactive and visible in driving follow ups and actions that reinforce and support individual and collective achievement
  • Support broader communication and change management initiatives, both internal and external to HopSkipDrive
  • Help build the capabilities of various cohorts of employees (e.g. managers, new hires, newly promoted) through customized learning and talent development programs 
  • Build an experience our employees love. We are a mission-driven company that cares deeply about what we do and the people who make it happen. 

What you bring

  • 8+ years of human resources, recruiting or talent thought leadership and progressive growth within associated roles 
  • Experience and demonstrated ability to lead a diverse team and drive results across the broad spectrum of related responsibilities
  • Ability to balance the talent perspective within the broader business context to deliver resonant and targeted programs that will not only 
  • 5+ years in a high growth technology company
  • Experience successfully scaling a talent organization to support an organization of hundreds of distributed employees
  • Creativity and a willingness to think bigger, stretch further and challenge conventional thinking about what a talent function looks like
  • Demonstrated project management skills and ability to work across functions. You can motivate others without direct reporting lines
  • Ability to be a key partner to the executive team
  • Excitement to mentor our current team and desire to build an exceptional team and retain top talent as we scale

What you will get

We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer competitive market comp, BYOD technology reimbursement, unlimited vacation, FSA, medical, dental and vision, 401(k), weekly catered lunches, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential.


Equal Opportunity Employer

HopSkipDrive is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • MemcachedDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SalesforceCRM

Location

HopSkipDrive HQ officially moved to a new office this week in the Little Tokyo district in Downtown LA! Can't wait to see what adventures lie ahead.

An Insider's view of HopSkipDrive

What’s the vibe like in the office?

HopSkipDrive has the best office vibe I’ve experienced, and that’s all thanks to my coworkers. My favorite moments of the day are the small, unexpected conversations I get to have– in the kitchen grabbing coffee, in the elevator, or passing in the hall. I look forward to coming into work because of them. Well, them and our many good office dogs

Emily Durrett

Office Administrator

What are some things you learned at the company?

I learned to identify my strengths and interests in a work environment. Rather than chasing promotions, I learned to look for the work I I’d like to do. Startups make this easier because there are so many opportunities to move, change, and grow.

Mira Hayashi

CX Training Manager

How do your team's ideas influence the company's direction?

We make it a priority at HopSkipDrive to foster a trusting and collaborative culture which improves and enhances our ideas and strategies on a daily basis. This has allowed us to successfully bring to market a service that challenges the status quo as it relates to connecting access to transportation with educational outcomes.

Toby McGraw

SVP of Sales

How does the company support your career growth?

I look forward to going in to work, a work environment that pushes me to improve, that gives me the support and structure to grow into a better thinker, braver woman, all the while still letting me be the quirky clown that I am.

Leora Juster

Software Engineer

What are HopSkipDrive Perks + Benefits

HopSkipDrive Benefits Overview

We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity in the company. We offer competitive market comp, onsite state of the art gym membership, BYOD technology reimbursement, unlimited vacation, FSA, medical, dental and vision, 401(k), weekly catered lunches, and an opportunity to work for a uniquely positioned, VC-backed company in a space with significant upside potential.

Culture
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Our remote work program includes full-time remote for specific positions, and the ability to work remotely on occasion for all positions.
Diversity
Highly diverse management team
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Team workouts
HopSkipDrive employees work out together at the free onsite gym.
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Generous parental leave
Family medical leave
Company sponsored family events
HopSkipDrive hosts our annual summer party with the Company and their families.
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
HopSkipDrive offers a reimbursement program for using public transportation to get to work; in addition to a pre-tax commuter benefits for all employees.
Free snacks and drinks
Company-sponsored happy hours
Happy hours are hosted at all the amazing nearby downtown LA spots.
Onsite office parking
Pet friendly
HopSkipDrive's pet policy is dog friendly.
Onsite gym
Professional Development
Job training & conferences
HopSkipDrive offers employees professional development opportunities like annual individual budget for training, The ability to attend job related conferences and seminars.
Lunch and learns
HopSkipDrive hosts weekly lunch and learns.
Promote from within

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