Director, Talent Acquisition

| Pasadena
Please note that this position can be located out of either of our three Southern California Offices (Irvine, Pasadena, or Perris).
 
About iHerb:
iHerb is one of the leading global e-commerce retailers with its emphasis on Nutritional and Wellness products. Our mission is simple…providing the best overall value for natural products through "e-simplicity." Our values can be best defined as an environment in constant and continuous pursuit to conscientiously meet the needs of our customers, business partners, and team members while doing our part to safeguard the environment.
Job Summary: 
The Director, Talent Acquisition will be responsible for developing and refining talent strategies for iHerb’s various business units – Corporate, Information Technology, Operations, International, etc. This person will also oversee all candidate engagement, assessments, metrics, and analytics. The Director, Talent Acquisition leads the talent strategy for the iHerb, elevating efforts to attract, acquire, develop, and retain top talent cross-functionally and across the globe. The Director will also lead the Talent Acquisition team dedicated to propelling iHerb’s employment brand while delivering both an exceptional candidate and hiring experience.
Job Expectations:
  • Lead, manage, and develop the Talent Acquisition team, building out the function to achieve the company's recruiting priorities and drive a high level of performance
  • Develop strong working relationships and partnerships with internal departments and stakeholders around the globe
  • Track goals, metrics, and performance of all teams, regularly communicating activity and results to managers and Executive leaders as needed
  • Proactive advisor and trainer to all hiring managers, ensuring that best practices for identifying, sourcing, interviewing, recruiting, and hiring of the best qualified candidates are achieved for all open positions
  • Develop and nurture effective working relationships with hiring managers and business leaders throughout the organization, understanding needs and providing consultation on talent acquisition strategies
  • Responsible for the management of the recruitment life cycle process from sourcing strategy through final selection of candidates, working as a liaison between hiring managers, HR team, agencies, search firms, and candidates
  • Research and network proactively to develop expertise on the ecommerce industry, its talent, and recruiting best practices
  • Launch new programs to support our hiring goals, from interviewer training and on-campus recruiting to innovative diversity and inclusion initiatives
  • Design and implement a sourcing strategy to identify and attract the best candidates from around the world; actively sourcing passive talent through a variety of methods and driving campus recruiting efforts
  • Act as the company's Applicant Tracking System super-user, using the sophisticated ATS, other recruiting software, and CRM data to track applicants through the selection phase to onboarding
  • Partner with HR leadership, hiring managers, and recruiting professionals on the implementation of new strategies, tracking success by measuring viability, effectiveness, and business impact of that strategy
  • Monitor and drive active projects to ensure they remain on track to achieve the desired measurable business outcomes. Build systems and tools to facilitate the project management effort in smart ways.
  • Leverage social media recruitment efforts in collaboration with iHerb’s Marketing team to effectively and efficiently brand iHerb Careers over multi-platform efforts (i.e. Facebook and Instagram)
  • Synchronize international recruitment efforts with iHerb’s general recruitment initiatives ensuring that all platforms run uniformly.
  • Leverage compensation analytics to encourage competitive compensation within the organization and in comparison with local competition.
  • Manage full cycle recruiting process for multiple positions spanning business and technical roles
Knowledge, Skills, and Abilities:
  • Strong organizational skills, with the ability to prioritize, seek clarity, and confirm objectives in ambiguous situations
  • Strong relationship management and influence skills, particularly targeted at senior leaders
  • High level of comfort in direct sourcing and experience with complex compensation negotiations
  • Superior multitasking and ability to juggle tasks with conflicting priorities
  • Highly organized and self-aware
  • Immaculate attention to detail and a keen eye towards visual presentation of work product; excellent presentation skills
  • Results-oriented, demonstrating a high level of ownership and accountability in delivering outcomes
  • Ability to engage, develop and manage team to deliver results, empowering team members to be strategic in their respective roles
  • Ability to provide a clear framework for strategic priorities and articulate how each team member will contribute
  • Ability to work collaboratively with the global talent team and other regions to share learnings and move talent globally
  • Resilient, perseverant, passionate, flexible, and driven
Education and Experience Requirements:
  • 10 years of relevant work experience in HR/Recruiting
  • 8 years of full cycle recruiting experience is highly desired
  • 5 years of experience leading a Talent Acquisition function and team
  • Advanced working knowledge of Applicant Tracking Systems (Workday preferred)
  • Bachelor’s Degree in Human Resources or other related field or a combination of education and equivalent work experience
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Location

Pasadena is known for it's charm and sophistication with the best night life, restaurants and bars this side of L.A! - Technology roles in Irvine, CA

An Insider's view of iHerb LLC.

What's something quirky about your company?

“Everyone is really different, nice and cool to be around. People are comfortable to be themselves, which is not common.”

Christopher

Junior Software Developer I

What's the biggest problem your team is solving?

“Most of the challenges stem from the extreme growth of the company in addition to keeping up with the technological advances in the market. We migrate and change quickly to adapt, which is the fun part because we are continuously learning.”

Alina

Senior Software Developer I

How does the company support your career growth?

"Everyone here is so brilliant. The teams are open and receptive to questions and work with you by providing constructive feedback, in addition to the camaraderie that supports consistent learning and development."

Kristine

Junior Software Developer I

How do you empower your team to be more creative?

"More so than empowering individuals, you have to hire the right people, trust them and let them do what they are good at.”

Alireza

Director of Software Development & Platform

What's the biggest problem your team is solving?

"The problem my team is currently solving is how to integrate robots into the warehouse. iHerb recently brought on a new team of engineers to design the robots and my team will be interfacing with them. This will involve a range of sub-problems from path finding for robot navigation to dynamic location management."

Ian

Software Developer II

What are iHerb LLC. Perks + Benefits

iHerb LLC. Benefits Overview

Perks include snack and beverage stations, on-site gym's, video arcade rooms, sand volleyball court, team happy hour and networking events and etc...iHerb is dedicated to providing comprehensive medical, dental and vision plans by contributing 75% or more of the monthly costs associated, regardless of one's level of coverage.

Culture
Volunteer in local community
iHerb is committed to helping great causes here at home and around the world. We partners with organizations like the Boys and Girls Club, Susan G Komen, Ronald McDonald House, Exceed, etc...
Partners with Nonprofits
Worldwide, we’ve donated over $5 million. iHerb facilitates two schools in Cambodia in addition to supporting the Cambodian Children's Fund and New Hope Cambodia in support of children's education.
Friends outside of work
Eat lunch together
Intracompany committees
iHerb's iFit and iFocus teams are dedicated to organizing company events in addition to creating wellness programs and initiatives. The overall health and wellness of our team members is priority!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
iHerb Team Members can contribute up to $2700 annually to their FSA.
Disability Insurance
iHerb provides both short and long term disability coverage for it's Team Members.
Dental Benefits
iHerb provides both a DHMO and PPO thru Cigna Dental
Vision Benefits
Health Insurance Benefits
iHerb contributes 75% or more to the monthly costs associated with health plans ranging from Blue Shield's HMO, HMO+, PPO and HDHP.
Life Insurance
iHerb provides all full-time Team Members with a 100% company-paid $50,000.00 life/AD&D policy. In addition, Team Members have the option to elect additional life/AD&D coverage plans.
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
iHerb contributes a 100% match up to 4% of the Team Member's election. This is a "Safe Harbor" plan, absent from a vesting period , therefore the money that iHerb contributes is yours from day one.
Company Equity
iHerb provides a generous Profit Sharing and Phantom Unit Plan that provides equity to employees based on a minimal vesting period.
Performance Bonus
iHerb's annual discretionary bonus program is generous to say to say the least! Bonus plans are aligned with the individual and overall success of the company and Team Member.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Acme Co. employees receive between 15 and 20 days per year of paid time off based on years of service.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Stocked Kitchen
Happy Hours
Happy hours are hosted On occasion .
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250 with a maximum total match of $5250.
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
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