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Director, Learning & Organizational Development

| Santa Monica

We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Are you an amazing facilitator with expertise in Learning and Organization Development? Then we have the role for you! The Learning and Organization Development (LOD) group at Universal Music Group is looking for someone who can consult with our businesses and help them develop and implement a strategy to improve the performance of their organization, team, or individuals.

What Bandmember Are You?

The Director, Learning and Development role will be responsible for developing an adaptive strategy for their assigned client groups that builds organizational capabilities and addresses emerging business needs. The role will report to the Head of Learning and Organization Development.

  • Consults with the HR team and business leaders to assess needs and identify opportunities to build and implement appropriate learning and OD solutions that develop and engage our employees.
  • Creates, designs, and executes a client strategy that incorporates change management methodologies, learning technologies, and evaluative measures.
  • Able to navigate the balance between academic/process rigor and practitioner reality.
  • Designs and developments training content and materials that incorporate adult learning and instructional design principles.
  • Develops job aides and support materials to reinforce learning objectives and employee capabilities.
  • Able to adapt facilitation style to engage audiences across a spectrum of levels, functions, and needs; Ensures diversity of delivery methods, including in-person, webinars, eLearning, podcasts, cohort programs, etc., to meet the needs of our employees, teams and organizations.
  • Identifies and engages external consultants/vendors as needed, including directing and monitoring their work.
  • Works closely with the Diversity, Inclusion, and Belonging (DIB) team to integrate DIB strategy and metrics into programs and initiatives.
  • Manages and monitors multiple projects and initiatives that support their client groups and UMG.
  • Facilitates a variety of employee, manager, and organization development workshops or sessions.
  • Takes the lead on ad-hoc requests and projects that relate to their client group or as assigned by the Head of Learning and Organization Development.

How You Will Rock Your Role:

  • Proven exceptional communication, facilitation, and influencing skills
  • Demonstrates ability to think strategically and creatively and skilled at using data to draw out themes that 'tell a story'
  • Proven success in driving change and influencing the adoption of new ideas
  • Experience working as an internal consultant with strong consultative and diagnostic skills
  • Excellent project planning and project management skills
  • Ability to manage and execute multiple deliverables simultaneously
  • Proven success conceptualizing, developing, and managing scalable and engaging programs in a multi- brand, geographically diverse organization
  • Skilled at assessing needs, presenting creative solutions, developing action plans, and executing results
  • Experience collaborating with subject matter experts and external vendors across multiple disciplines to build and deliver innovative solutions
  • At least 7 years of experience creating and implementing LOD strategies for clients in creative and multi-brand organizations and designing and facilitating employee and leader solutions.
  • At least 7 years of experience consulting with all levels of business leaders and HR Business Partners to identify learning needs and provide recommendations.
  • At least 3 years of experience presenting learning analytics data.
  • Be able to travel up to 25% (greater Los Angeles area, New York, Nashville, Philadelphia, Toronto)
  • A graduate degree in organization development, industrial/organizational psychology, organization behavior, communications, leadership development, or related area preferred
  • Certification in at least two or more assessment/feedback instruments (e.g. DISC, MBTI, ECI, ILS, OCS, Firo-B, TKI, Social Styles, 360 assessments etc.)
  • SPHR or SHRM credentials; CPLP certification; or graduate certificate in Organization Development a plus

Desired:

  • Experience working in music, media, video game, PR, advertising, tech, or film/TV/studio entertainment
  • Experience supporting organization development projects like Engagement surveys, Change management, or Diversity and Inclusion initiatives
  • Experience using Psychometric Assessments
  • Experience coaching managers and skilled professionals; coaching certification a plus

What's in it For You?

  • Competitive Compensation Package including Salary, Benefits and Generous 401k Savings Plan
  • Paid Time Off – Paid Holidays, "Gift Week", Summer Fridays
  • Student Loan Repayment Assistance
  • Employee Developmental Support
  • Annual Gym Reimbursement Package
  • Pet Insurance, plus much more!

Universal Music Group is an Equal Opportunity Employer.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • AccessDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • SAP HANADatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
    • Constant ContactEmail

Location

UMG IT is primarily based in Woodland Hills, a neighborhood bordering the Santa Monica mountains in the San Fernando Valley region of Los Angeles

An Insider's view of Universal Music Group

What’s the vibe like in the office?

Everyone is hard working but it’s still a pretty relaxed and friendly environment. If you need any help people are always ready to make time. Between the conference room with all over music related decorations, big lunch room with table-football and arcade games and a very casual dress code, the overall vibe is really chill.

Laurent Burte

Enterprise Portfolio Management Project Manager

How do you collaborate with other teams in the company?

Our team serves departments across the company by providing feedback and best practices on software asset management. We get to work with a lot of different teams which is really interesting.

Ashia Coleman

Junior Windows Systems and Application Administrator

What makes someone successful on your team?

Our team relies on the ability to have quick and meaningful communications, sharing of ideas in a constructive way and working closely as a whole team. You also need to be interested in always learning. Technology never stands still and neither does this team.

Todd Hancsicsak

Director, Rights & Repertoire Technology

What does your typical day look like?

There is no typical day at UMG, which is a good thing! I get an opportunity to work with numerous individuals within IT and the business on a variety of global projects. Having the opportunity to work with so many talented people globally and continuously learn and contribute to our business is very exciting.

Gauri Gohokar

Project Manager

What are Universal Music Group Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Parking
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
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