The HR Performance Consultant guides leaders on performance management, conducts investigations into employee concerns, and collaborates with internal teams on compliance issues, maintaining legal knowledge and strong relationships.
The HR Performance Consultant is part of a specialized team within the Human Resources division and works with leaders and employees at Thrivent to address sensitive matters related to employee performance and behavioral concerns, coaching, and corrective action. This role is responsible for conducting fact finding, triaging concerns, providing coaching and advice, case management, and escalating and partnering closely with Thrivent’s Code of Conduct Office, Employee Relations team and other Employment Law and Compliance teams as necessary
DUTIES & RESPONSIBILITIES:
- Consults, coaches, and advises leaders at all levels of the organization in support of the performance management continuum: coaching and feedback, corrective action, documented performance improvement plans, and involuntary terminations.
- Conducts thorough investigations for sensitive or performance management related issues, including fact finding, case management, documentation, escalation, and resolution of such issues, to and including termination of employment.
- Maintains and applies current knowledge of employment laws and regulations and Thrivent policies and practices. Able to effectively balance risk mitigation with business objectives to develop recommendations and solutions.
- Cultivates strong partnerships and serves as the primary point of contact for performance management concerns that require cross-functional collaboration and/or escalation with stakeholders such as: Human Resources Business Partners, Human Resources Centers of Expertise, Human Resources Leadership Team, Employee Relations, Code of Conduct, Lawyers, and other Employment Law and Compliance teams.
- Understands Thrivent’s business, strategic priorities, and performance metrics to enable sound advice and recommendations related to talent needs and performance challenges.
- Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes.
- Supports an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
QUALIFICATIONS & SKILLS:
Required:
- 5-8+ years of progressive HR experience with significant employee relations experience
- Bachelor’s Degree or equivalent experience
- In-depth understanding of Employee/Labor law, regulations, legal compliance requirements, trends, and newly-surfacing litigation/regulatory areas.
- Strong business and HR acumen, including the ability to balance issue resolution, risk management, and business objectives.
- Extensive knowledge and proficiency in internal investigation principles, managing difficult and sensitive employee situations, and conflict management.
- Excellent consultation and relationship management skills with the ability to seek out information and effectively coach and influence various levels of employees within the organization.
- Ability to work effectively and remain calm under pressure, manage multiple competing priorities, and adapt to changes in the work environment.
- Advanced problem-solving skills and critical thinking / evaluation skills. Demonstrated ability to research and interpret information to make recommendations and decisions.
- High degree of confidentiality, integrity, sensitivity, and discretion coupled with good judgement and decision-makings skills.
- Demonstrated strong written communication skills, including experience managing case notes and writing reports with detail and precision.
- Demonstrated ability to verbally communicate effectively to a diverse audience.
- Successful history of building and maintaining trusted partnerships.
- Proficient in Microsoft Office products including Word, Excel, PowerPoint, and Outlook.
Preferred:
- 3+ years experience working as an HR Business Partner or similar role
- Experience working in a Product Operating Model environment.
- Advanced degree (MBA, Masters in HR, law degree)
- Experience with Workday
The audience this role will interact with and level of influence they will have on those roles.
Supports and advises leaders, HRBPs, and HR COEs (i.e. Leave Administrator); will interact with various levels of leaders and employees across the enterprise.
Partners closely with Code of Conduct, Employee Relations, Safety & Security, and Employment Law and Compliance related to performance management and employee behavior concerns.
Influences actions that may result in disciplinary action up to and including involuntary termination.
May work with internal and external counsel in response to legal inquiries and matters.
Pay Transparency
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.
Top Skills
MS Office
Workday
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