Netomi Logo

Netomi

HR/People Operations Specialist

Reposted 24 Days Ago
In-Office or Remote
Hiring Remotely in New York, NY
Mid level
In-Office or Remote
Hiring Remotely in New York, NY
Mid level
The HR/People Operations Specialist ensures efficient HR operations, manages employee lifecycle processes, maintains compliance, and enhances employee experience in a high-growth environment.
The summary above was generated by AI
About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the Role: 
 

We are looking for a detail-oriented and proactive HR/People Operations Specialist to support and scale our People function at Netomi. This role is critical to ensuring smooth day-to-day HR operations while delivering an exceptional employee experience across the organization.

You will work closely with the People team, Finance, Legal, and business leaders to support core HR processes, maintain compliance, and help build scalable systems in a fast-paced, high-growth environment.

We are looking for a highly organized, detail-oriented, and proactive HR/People Operations Specialist to help power the day-to-day operations of our growing team. This is a high-impact role at the center of the employee experience—supporting everything from onboarding and lifecycle processes to data, reporting, and cross-functional initiatives.

You will play a key role in helping us build a scalable, efficient, and employee-centric People function. Working closely with the EVP of Operations and partnering with the HR Generalist, you’ll gain exposure to a wide range of HR disciplines while helping ensure our processes run smoothly behind the scenes.

This role is ideal for someone early in their HR career who thrives in fast-paced, high-growth environments, enjoys solving operational challenges, and takes pride in delivering a seamless and thoughtful employee experience. 


Responsibilities:

    HR Operations & Employee Lifecycle
  • Manage end-to-end employee lifecycle processes including onboarding, offboarding, and internal transitions

  • Maintain accurate employee records and ensure data integrity across HR systems

  • Serve as a first point of contact for employee queries related to HR policies, benefits, and processes

  • Support documentation, letters, and HR-related communications

  • Onboarding & Employee Experience
  • Coordinate and deliver seamless onboarding experiences for new hires

  • Partner with hiring managers and cross-functional teams to ensure successful employee integration

  • Support employee engagement initiatives, events, and programs

  • HR Systems & Data Management
  • Manage and maintain HRIS and other HR/People systems

  • Generate reports and dashboards to support People analytics and decision-making; ensure data accuracy, confidentiality, and compliance

  • Compliance & Policies
  • Ensure compliance with local labor laws and company policies

  • Support audits, documentation, and regulatory requirements

  • Assist in updating and maintaining employee handbook and relevant HR policies

  • Compensation, Benefits & Payroll Support
  • Support administration of compensation and benefits programs

  • Partner with Finance on payroll inputs, ad-hoc audits, and reporting

  • Assist with benefits enrollment and employee queries

  • Recruiting Coordination
  • Support recruiting operations including interview scheduling, candidate communication, and offer coordination

  • Partner with Talent Acquisition to ensure a smooth candidate experience

  • People Programs & Initiatives
  • Assist in implementing People programs and process improvements; contribute to building scalable processes and documentation

  • Support day-to-day HR operations, including onboarding, offboarding, and employee lifecycle administration

  • Maintain and proactively audit employee data in HR systems, ensuring accuracy and confidentiality

  • Assist with monthly and ad-hoc HR reporting and analytics (headcount, attrition, compensation tracking/changes, etc.)

  • Partner with the HR Generalist on employee relations, policies, documentation, and compliance initiatives

  • Coordinate and support key HR processes such as performance reviews, benefits administration, and internal communications

  • Respond to employee inquiries and provide a high level of service and support

  • Help schedule candidate interviews for the North America team to support our hiring needs

  • Support cross-functional, global operational initiatives led by the HR team (L&D initiatives, All Hands, etc.) 

Requirements:

  • Strong understanding of HR processes and employment practices

  • Proactive, problem-solving mindset with a bias toward action

  • 3-5+ years of experience in HR, People Ops, or a related field

  • Strong organizational skills and keen attention to detail

  • Ability to handle sensitive information with discretion

  • Experience with HRIS systems and tools (e.g., Justworks, Rippling, Workday, BambooHR, etc.) 

  • Strong communication and interpersonal skills

  • Ability to manage multiple priorities in a fast-paced, dynamic environment where flexibility is key

  • Familiarity with modern recruiting tools and ATS platforms

  • Experience supporting global or distributed teams

  • Exposure to compliance across multiple jurisdictions

  • Interest in People analytics, systems, and process improvement

  • Strong ownership mindset and ability to manage multiple priorities

Why Netomi:

  • Opportunity to play a key role in shaping employee experience at a fast-growing AI company

  • Work closely with leadership and cross-functional teams

  • High-impact role with room to grow and expand responsibilities

  • Collaborative, fast-paced, and people-first culture

Disclaimer: For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization. More information on E-verify can be found here and here.

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Similar Jobs

9 Days Ago
Remote
U.S.
99K-116K Annually
Mid level
99K-116K Annually
Mid level
Software
The People Operations Specialist at Vanta manages HR systems, ensures data integrity, automates processes, administers employee lifecycle changes, and handles US immigration. This role also maintains compliance and supports employees with HR queries.
Top Skills: AshbyCulture AmpGoogle SuiteHibobHrisSlackWorkdayZoom
4 Minutes Ago
Remote
United States
160K-200K Annually
Senior level
160K-200K Annually
Senior level
Software • Defense
Design and operate Onebrief's GRC program across RMF, FedRAMP, CMMC and SOC 2. Build control environments, partner with engineering to implement technical controls (IAM, logging, encryption, segmentation), manage audits and evidence collection, and serve as the compliance lead for customer security reviews.
Top Skills: AWSCi/Cd PipelinesCloud Security ToolingCmmcEmassEncryptionFedrampGrc AutomationIamInfrastructure-As-CodeLogging And MonitoringLogging SystemsNetwork SegmentationNist 800-171Nist 800-53RegscaleRmfSoc 2Vulnerability Management
6 Minutes Ago
Remote
United States
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Software
Lead and manage the Dispute Defense team to minimize chargeback risk and fraud, oversee dispute responses and collections, ensure timely submissions, monitor chargeback ratios, report win rates, collaborate with processing partners, and drive process improvements and AI-driven automation to reduce manual workflows.
Top Skills: Ai ToolsGmailGoogle DocsGoogle DriveGoogle SheetsExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word

What you need to know about the Los Angeles Tech Scene

Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.

Key Facts About Los Angeles Tech

  • Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
  • Key Industries: Artificial intelligence, adtech, media, software, game development
  • Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
  • Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account