Manage confidential employee data, document workflows, and HR-related cases using systems such as ServiceNow. Coordinate documentation in compliance with company policies, collaborate across teams to improve workflows, and support the People Operations team. The role requires strong English communication, Mandarin or another additional language, data administration and document management experience, attention to detail, and the ability to remain calm under pressure.
Overview
Qualifications
Responsibilities
- We are seeking a detail-oriented People Operations Specialist to join our dynamic team. In this role, you will be instrumental in maintaining the accuracy and efficiency of data administration and document management within the People Operations team.
Qualifications
Job Requirements:
Strong written and verbal communication skills in English.
Proficiency in additional languages is highly preferred (e.g., Spanish, Italian, French, German, Vietnamese, Korean, Japanese, Chinese, Brazilian Portuguese).\
2+ years of experience in data administration and document management.
Responsibilities
(May perform other duties as requested that may not be specifically addressed in this document)
Responsibilities and Accountabilities
- Manage and maintain employee-related data with precision and confidentiality.
- Utilize customer relationship management systems (e.g., ServiceNow) to handle cases effectively.
- Coordinate documentation processes, ensuring compliance with company policies and procedures.
- Collaborate with cross-functional teams to streamline data and document workflows.
- Provide exceptional support to the People Operations team and assist with HR-related tasks.
- Ability to anticipate issues and stay calm under pressure
- Understanding of SLA and HR Shared Service is an advantage
Similar Jobs
Information Technology
Drives growth for F5 partner solutions by collaborating with sales teams, customers, and partner stakeholders. Builds pipeline, identifies target accounts, supports large transaction sales cycles, delivers presentations and training, forecasts sales, develops go-to-market plans, and coordinates legal and financial agreements. Serves as a subject matter expert while influencing executives, technical teams, procurement, and internal leadership to expand business and exceed sales targets.
Top Skills:
F5
Information Technology
Provides operational order support to account managers and teams by entering and processing orders, managing bids, selecting contracts, maintaining sales order systems, resolving order issues, releasing held orders, and coordinating with internal departments and customers. The role requires strong organization, communication, multitasking, customer service, and intermediate to advanced Microsoft Office skills.
Top Skills:
ExcelMicrosoft PowerpointMicrosoft WordServicenow
Information Technology
Leads complex customer training programs from planning through delivery, managing schedules, contracts, performance, risks, budgets, quality metrics, corrective actions, and stakeholder communications. Serves as the primary customer contact, drives operational improvements, recommends curriculum and market strategies, monitors customer engagement and satisfaction, and reports program status to senior leadership. Partners with business development and workforce development teams to improve training outcomes, efficiency, and adoption.
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
