The HR Operations Manager oversees benefits administration, payroll processing, compliance, vendor management, and contributes to HR initiatives, ensuring smooth operations.
About 3E:
We are a mission-driven company with the purpose to enable a safer, more sustainable world!
3E provides a comprehensive suite of data, analytics, and software solutions for enabling and improving workplace & chemical safety, product stewardship, supply chain management and sustainability. With over 35 years of experience, and 15 locations across North America, Europe, and Asia, 3E helps more than 5,000 customers in various sectors to achieve safety, sustainability, and speed to market.
Are you ready to shape the future? Come join us!
About the Role:
At 3E, we’re redefining what operational excellence means in a global, data-driven, and compliance-focused world. As we continue to scale, we’re looking for a hands-on HR Operations Manager to administer 3E’s U.S. benefits plans, oversee payroll processing for North America, and administer HR compliance programs across the U.S.
This role is all about execution, ownership, and continuous improvement. You’ll be responsible for ensuring our benefits and payroll programs run smoothly, accurately, and in full compliance with regulations, while also improving the processes, documentation, and service experiences that support them.
You’ll act as the primary liaison to our benefit providers and broker, ensuring service delivery expectations are met, and issues are quickly resolved. Your work will directly support both employee satisfaction and business continuity.
We’re looking for someone who thrives in ahigh-growth environment, someone who’s not only comfortable navigating ambiguity but also eager to roll up their sleeves and put structure in place. If you love building systems that work, taking full accountability for results, and working across teams to make things happen, this role is for you.
What You'll Do
- Administer U.S. employee benefits programs (medical, dental, vision, 401(k), etc.), from enrollment through reconciliation and compliance
- Oversee North American payroll operations, ensuring accurate and compliant pay cycles in partnership with a third-party provider
- Serve as the day-to-day point of contact for payroll and benefits vendors, monitoring service levels, escalating issues, and driving performance
- Maintain and update processes related to compliance (i.e., 401(k), HSA, ACA, ERISA, HIPAA, tax filings, year-end reports)
- Respond to employee payroll and benefits inquiries clearly and professionally
- Collaborate with HR and Finance to ensure data accuracy and operational alignment
- Build process documentation (SOPs) and improve workflows for employee lifecycle transactions
- Contribute to broader HR operations and compliance initiatives as the team evolves
- Oversee U.S. leave management programs
What Makes You a Great Fit
- 5+ years’ experience with HR operations, benefits, HR compliance and payroll
- 2+ years of benefits administration experience in the U.S.
- 2+ years of direct U.S. payroll experience
- Experience with U.S. leave management (i.e. FMLA, ACA, CFRA, PDL, etc.)
- Familiarity with U.S. labor laws and payroll/benefits regulations
- Proven ability to own and improve operational processes
- Experience managing third-party vendors or service providers
- A detail-oriented approach with strong communication and follow-through
- Comfort working in environments where not everything is clearly defined
- Track record of success in fast-paced, evolving, or mid-sized companies
- Experience managing or leading HR projects or programs
- Excellent written and verbal communication skills
- Canadian payroll/benefits experience
- Familiarity with UKG or similar HRIS systems
- Experience with HR compliance reporting (e.g., AAP, EEO)
- Background in a distributed or remote-first environment
- Project leadership or informal people management experience
- A continuous improvement mindset—you spot gaps and close them
Nice to Have
Pay Transparency:
The anticipated salary range for this position is $100,000-$125,000 per year. The final offer will depend on several factors, including the successful candidate’s skills, depth of work experience, location, and relevant licenses/ qualifications. Each offer is determined based on individual strengths and relevant business considerations.
In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.
Our US Benefits Include:
Health, dental, and vision insurance
Life insurance and disability coverage
Generous PTO accrual and paid parental leave
401(k) plan with company matching
Employee assistance program
Voluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness)
Disclosures:
3E is committed to a diverse and inclusive work environment. 3E is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability, or any other legally protected status. For applicants who would like to request accommodation please send an email to [email protected]
Visit us at https://www.3eco.com/
Follow us at https://www.linkedin.com/company/3e-safer-world/
Privacy Policy and Candidate Privacy Notice
Agencies: 3E is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at 3E via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. No fee will be paid in the event the candidate is hired by 3E because of the referral or through other means.
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