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Sema

HR Operations Manager (Remote EU/US)

Posted 19 Days Ago
Remote
Hiring Remotely in United States
Mid level
Remote
Hiring Remotely in United States
Mid level
The HR Operations Manager will optimize recruiting processes, manage talent acquisition, and support employee relations in a growing software company, delivering exceptional candidate experiences and shaping HR processes.
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About Sema

We are a software company that bridges the gap between technical and non-technical audiences to help deliver excellent software while respecting the craft of coding. Our first product, a Comprehensive Codebase Scans service, has analyzed >1600 companies worth over $1.6TN to help guide technologists, the C-Suite, and Boards of Directors on codebase health, making us the trusted standard for technical due diligence among major private equity firms and global consultancies. We are now building our next-generation product, an AI-based SaaS platform that understands code & Jira to help keep product roadmaps on track.

The Role

We're seeking a strategic HR Operations Manager to transform our talent acquisition function and support our ambitious recruiting goals. You'll be the cornerstone of our hiring operations, ensuring we attract exceptional software engineers while delivering world-class candidate experiences. This isn't just about executing tasks—we need someone who will elevate our entire HR process and help us scale our team rapidly over the coming months.

What You'll Do

Talent Acquisition

  • Design, implement, and optimize end-to-end recruiting processes
  • Manage our applicant tracking system (Workable) and ensure fast candidate progression
  • Handle job posting, applicant tracking, interview scheduling, calendar management, and candidate communication
  • Serve as the primary point of contact for all candidates, ensuring exceptional service throughout their journey
  • Act as main liaison with talent vendors, recruiting firms, and other talent sources
  • Source top-tier software engineers through LinkedIn, technical forums, social platforms, and private groups
  • Work closely with leadership to understand hiring priorities and team dynamics

People Operations & Employee Support

  • Serve as primary HR contact for all employee questions and needs
  • Manage onboarding and offboarding processes, ensuring smooth transitions
  • Maintain employee records and ensure HR compliance across our remote-first team
  • Support performance review processes and help facilitate team feedback cycles
  • Address employee relations matters with professionalism and discretion
  • Develop and maintain HR policies and employee handbook materials
  • Coordinate team engagement initiatives and support our remote-first culture
  • Partner with finance on compensation reviews and benefits administration
  • Track and analyze HR metrics (retention, satisfaction, time-to-hire, etc.)

Process & Systems

  • Proactively identify process improvements and automation opportunities using AI tools
  • Suggest creative solutions to challenging hiring and HR needs
  • Maintain and optimize our HR tech stack (Workable, HRIS, benefits platforms)
About You

You Must Have:

  • Proven experience in HR operations or talent acquisition, preferably in fast-growing software companies
  • Good proficiency with HR platforms (Workable strongly preferred, or similar ATS systems)
  • Advanced sourcing skills using LinkedIn, social platforms, forums, and private technical communities
  • Exceptional written and verbal English communication skills with executive presence
  • Highly organized, precise, punctual, and detail-oriented work style
  • Proficiency with AI tools for recruiting optimization and process automation
  • Resourceful problem-solver who can work independently with minimal guidance
  • Creative and proactive mindset—we need someone who elevates our HR quality, not just executes tasks
  • Comfort with executive presence
  • Comfort with startup pace, ambiguity, and rapid change
Why This Role Matters

As our first dedicated HR leader, you'll shape how we attract, support, and retain talent during a critical growth phase. Our team expansion and employee support will be crucial to hitting our ambitious targets. You'll have significant autonomy to build HR processes that scale while keeping our culture strong.

Location & Schedule
  • Remote position - can be based anywhere globally
  • Must provide several hours of overlap with European timezones and EST
What We're Looking For

We're not seeking a simple task executor. We need a strategic partner who will see opportunities before we do, suggest innovative solutions, and take ownership of delivering results that support our aggressive growth plans.

Top Skills

Ai Tools
Hris
Workable

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