HR Operations Coordinator - Hybrid

Job Description:

Voted "Great Place to Work" 9Dot Education Solutions is seeking a compassionate HR Operations Coordinator to support the Compensation, Credentialing and Risk team.

If you are highly organized, customer service driven, and want to be a part of enhancing the teams initiatives, come join 9Dot!

You will have a home office but be required to visit the corporate office based in Pasadena, CA for in person days (20 days per year) for any company events and professional development deparment meetings.

Who We Are:

9Dot is Great Place to Work Certified. We are a human resources and accounting company, working to change the world by supporting mission-driven businesses, charter schools, and nonprofit organizations. Our team thrives on flexibility, hustle, and individual ownership of tasks, and our people think outside the box and do what it takes to cut the mustard. We believe in providing strong customer satisfaction, connection, innovation & ambassadorship. Most Importantly we believe in supporting a culture of communication, strong relationships, and learning

Company Perks:

We offer a comprehensive benefits package for full-time staff, including paid time off, holiday, and sick time; medical, vision and dental coverage; and an employer-matched 401K plan. Employees have access to wellbeing tools and resources, from wellness classes to committees and continual opportunities for personal and professional growth. This position is primarily remote, with occasional in-person office days required to support events, gifting, and other administrative responsibilities as needed.

Hours - Monday through Friday - 8am - 5pm - PST

Hourly pay rate range - $25.00 - $28.00 hourly pay rate to start. Depending on related experience.

Essential Functions include, but are not limited to the following:*

• Assist in the submission and tracking of insurance applications for client’s yearly insurance program renewals to ensure that proper coverage is in place. 

• Administer, maintain and track Certificates of Insurance (COI).

• Audit, track, and verifies insurance billing invoices for accuracy and works in conjunction with the Accounts Payable Department to ensure timely payment.

• Process compensation changes relating to performance reviews, merit increases, and market adjustments; calculate rates and enter changes into Workday.

• Act as initial point of contact for helpdesk tickets regarding insurance/risk, compensation, and credentialing.

• Assists with all aspects of general office support tasks, scheduling meetings and debriefs, filing and saving documents, and other clerical duties.

• Assist with audits relating to compensation, credentialing, and risk.

• Assists management in multiple projects, as needed. 

Knowledge, Skills and Abilities Required:

• Excellent organizational, time management skills and the ability to problem solve are essential.

• Maintains positive and proactive communication with clients, various department’s leadership and staff members.

• Demonstrated success in building productive working relationships.

• Ability to adapt to changing demands and priorities, and open to innovative ideas.

• Ability to receive, comprehend and communicate information and ideas clearly.

• Excellent computer skills, including Microsoft Software and Google Suite.

Education and Experience:

• Bachelor’s degree preferred.

• Extensive administrative experience required, with demonstrated attention to detail, and excellent interpersonal, written and oral communication skills.

• Risk Management, HR or Accounting experience preferred.

*The specific statements shown in each section of this description are not intended to be all inclusive. They describe the general nature and level of work being performed and/or represent typical elements and criteria considered necessary to successfully perform the job. The Company retains the discretion to add to or change the duties of the position at any time.