HR Manager, People Operations

BookNook is a research-driven High-Impact Tutoring solution that supports K–8 students in reading and math through live, synchronous tutoring sessions. Partnering with school districts and nonprofit organizations nationwide, BookNook delivers standards-aligned 1:1 or small-group instruction and structured tutoring models designed to strengthen foundational skills and accelerate student learning. Since 2016, BookNook has supported more than 2.7K schools and partners across 40 states. Independent research demonstrates a clear link between high-impact tutoring and improved student outcomes. BookNook is committed to expanding access to strong academic support by connecting schools with skilled, supported tutors and scalable delivery models. Learn more at https://www.booknook.com/

About the Role

We are seeking an experienced Human Resource Manager to serve as the company's sole HR leader, owning the day-to-day People Operations function. This is a critical individual contributor role for someone who is detail-oriented, process-driven, and comfortable managing all of HR while serving as a trusted resource to employees and leadership.

The primary focus of this position will be payroll & benefits administration, HRIS management, HR compliance, and employee lifecycle management. The ideal candidate will be equally comfortable working through a payroll discrepancy, managing an annual benefits renewal, configuring an HRIS workflow, partnering with Finance on tax compliance, and advising a manager on an employee issue.  We are particularly interested in someone with hands-on Rippling experience who can serve as subject-matter expert and own the platform; and someone who is SHRM-CP or PHR certified.

• Own and oversee the company's end-to-end payroll process, partnering closely with Finance and payroll providers to ensure accurate, timely, and compliant payroll.
• Ensure compliance with applicable federal, state, and local payroll tax and employment requirements, incl. earnings codes and multi-state considerations.
• Manage the employee benefits programs by partnering with vendors and advisors to ensure accurate administration, compliance, comms, and process improvements.
• Lead the annual benefits renewal and open enrollment process.
• Administer and oversee the company's 401(k) plan, including employee eligibility, contributions, administrator coordination, compliance, and plan governance.
• Manage payroll and/or benefits changes for new hires, terminations, promotions, merit increases, bonuses, deductions, qualifying life events, leave, etc. 
• Reconcile payroll and HRIS data and proactively identify and resolve payroll, benefit, or deduction discrepancies, serving as primary contact for employee questions.
• Partner with Finance and advisors on annual audits and other required filings.

• Serve as the primary administrator and internal owner of Rippling, including employee data, workflows, permissions, reporting, integrations, and configuration.
• Maintain high standards of data accuracy and confidentiality, and employee record-keeping (e.g. I-9s, background checks, personnel files, tax & benefits records).
• Develop and improve scalable HR processes, policies, SOPs, and workflows.
• Ensure compliance with federal, state, and local laws and regulations, (incl. filings, notices, and compliance deadlines), partnering with counsel when appropriate.
• Maintain and update the employee handbook and other internal documentation.
• Support leave administration, including applicable federal/state requirements.

• Own a consistent and professional end-to-end onboarding process, including employment docs, I-9s, tax forms, benefits enrollment, system access, and training.
• Manage employee changes, transfers, promotions, and other lifecycle events.
• Manage employee offboarding, incl. final pay, benefits transitions, documentation, system access, COBRA, and support leadership with separations as needed.
• Support leadership with the administration of performance management processes (OKRs), as well as performance-related documentation (e.g. PIPs).
• Support hiring managers with recruitment efforts, including job description development and posting, as well as candidate screening and coordination.
• Provide guidance on employee relations and issues, escalating matters appropriately.

• 3-5 years of progressive HR experience.
• Hands-on experience as HRIS admin (Rippling experience strongly preferred).
• SHRM-CP or PHR certification (strongly preferred).
• Experience supporting a growing company with a lean HR function.
• Ability to work independently, take ownership and prioritize competing demands.
• Excellent attention to detail, and ability to manage confidential info, and strong organizational, analytical, communication, and problem-solving skills.

Base Salary: $90,000–$110,000 annually, commensurate with experience, scope, and location, plus a comprehensive benefits package:

• Work remotely (in the continental U.S).
• Health insurance:  Medical, dental, vision and other. 
• Vacation:  Flexible PTO, 9 paid holidays, and one company-wide week off. 
• 401(k):  With a 3% company match. 
• Home office setup:  Get a laptop + $130 monthly stipend for home expenses.