HR Generalist - West Coast

This Is How We Fly:

At JSX, we’re not just a lifestyle carrier—we’re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.

About the Role:

The Human Resources Generalist serves as a tactical and strategic liaison between the HR team and operational leaders across the organization. This role supports employee relations, performance management, leave administration, workers’ compensation coordination, and HR compliance initiatives. You will help drive initiatives that strengthen employee engagement, support leaders in navigating people challenges, and ensure HR practices remain compliant, fair, and aligned with JSX’s culture. 

This role is based in Burbank, CA and requires on‑site work 4 days per week. Candidates must be local to the Burbank/Greater Los Angeles area to be considered, as relocation assistance is not available. 

A Day in the Life:

Your day will be dynamic and people-focused, centered on supporting leaders and Crewmembers while strengthening HR programs and workplace culture across the organization. Additional responsibilities include: 

• Partnering with mid-line leaders to support people strategies and address employee concerns while maintaining a fair and compliant workplace. 
• Managing employee relations matters for Supervisors and Crewmembers, assisting with investigations and partnering with HR leadership to recommend appropriate resolutions. 
• Supporting performance management processes, coaching leaders on feedback and development conversations, and contributing to engagement initiatives. 
• Facilitating leave of absence and accommodation processes while navigating federal, state, and local requirements. 
• Coordinating workers’ compensation cases in partnership with the Safety team to ensure appropriate care and documentation. 
• Ensuring HR policies and workplace practices comply with employment laws and internal policies. 
• Identifying training needs and partnering with Organizational Development to support leadership development and skill-building initiatives. 
• Supporting HR initiatives that improve Crewmember engagement, retention, and workplace culture. 

Why You'll Love This Role:

• Make a Meaningful Impact: Help shape the Crewmember experience across the organization. 
• Strategic Exposure: Partner with leaders to influence people strategies and operational success. 
• Variety in Your Work: Engage in employee relations, compliance, development, and culture initiatives. 
• Growth Opportunity: Build broad HR experience while supporting a growing organization. 

What Makes a Successful HR Generalist? 

We’re looking for someone who is:   

• People-Centered: You build trust and create strong working relationships across teams. 
• Solution-Oriented: You analyze people challenges and develop thoughtful, practical solutions. 
• Emotionally Intelligent: You demonstrate empathy, professionalism, and sound judgment in complex situations. 
• Adaptable: You thrive in a fast-moving environment and adjust quickly to changing priorities. 
• Collaborative: You partner effectively across HR, leadership teams, and operational departments. 
• Entrepreneurial: You take ownership, act decisively, and continually seek to improve.  

Required Education & Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field. 
• 1–3+ years of progressive HR experience. 

Knowledge, Skills & Abilities:   

• Strong collaboration and teamwork skills with the ability to build positive working relationships.  
• Strong problem-solving and critical thinking abilities to address people-related challenges.  
• High emotional intelligence and interpersonal awareness when navigating workplace dynamics.  
• Strong adaptability and resilience when managing change and competing priorities. 

Preferred Education & Experience:  

• Experience working with California, Nevada, Arizona, and Utah labor laws. 

Licenses & Certifications:   

• PHR or SHRM certification preferred. 

Pay & Perks:

Compensation is $72,000 - $82,000 annually. This was established after performing market research and is aligned with our approach to compensation.

• Health Benefits: New Crewmember's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
• Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
• 401(k) match: 50% of your first 8%
• Generous PTO: Take time to recharge with our flexible PTO plan.

Additional Information:

May perform other responsibilities as assigned. Duties and responsibilities may change based on operational needs, regulatory requirements, or business priorities.

JSX is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.

Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!