[WEBTOON] Human Resources Business Partner (HRBP)

Responsibilities

• Serve as the primary HR point-of-contact to employees and management on all organizational and people-related matters, acting as both an employee champion and a change agent.
• Own and execute the full-cycle recruiting process for all roles within the assigned client groups. This includes developing compelling job specifications, deploying innovative sourcing strategies, conducting interviews, and managing offer negotiations.
• Collaborate with the wider HR team to ensure all new hires experience an efficient and positive onboarding process that drives immediate engagement and productivity.
• Provide proactive coaching and guidance to managers on performance management best practices, including goal setting, ongoing feedback delivery, and managing performance improvement plans (PIPs).
• Drive annual performance review and calibration processes. Develop and track internal talent pipelines, consulting with leaders on career pathing and succession planning to build internal capability.
• Partner with our Talent Rewards team on effective compensation and recognition strategies, utilizing data to ensure pay practices are competitive, compliant, and drive employee retention.
• Manage and resolve sensitive and complex employee relations issues, conducting thorough and objective investigations as required to maintain a fair and productive workplace.
• Maintain an in-depth knowledge of legal requirements related to daily management of employees, ensuring adherence to all federal, state, and local labor regulations.
• Analyze HR metrics (e.g., turnover, engagement scores, recruitment time-to-fill) to identify trends and develop proactive initiatives that promote a positive, inclusive, and high-performing culture.

Minimum Qualifications

• Bachelor’s Degree and at least 3 years as a Human Resources Generalist in increasingly responsible roles, or an equivalent combination of experience and education
• Experience as a talent partner to leaders, with the ability to understand role requirements and translate them to finding and hiring talented people
• Excellent stakeholder management and experienced in developing good work relationships across the organization
• Demonstrated change management and project management capabilities
• Strong judgment and experience in Employee Relations and workplace investigations
• Understanding of recruitment best practices and familiarity with nurturing talent pipelines
• Ability to work in an ambiguous, agile environment and apply good judgment to resolve problems
• Skilled HR professional with business acumen, client service orientation, and drive 
• Ability to set up and track relevant metrics and KPIs and use them to drive business results
• Exceptional communication and presentation skills 
• Proficiency in Google Workspace, HR Systems, Applicant Tracking Systems, and LinkedIn Recruiter