Respond to patient and provider inquiries about insurance, billing, claims, appointments, and services; verify benefits, assist with claim processing, and maintain HIPAA-compliant confidentiality.
Summary
We are seeking a Healthcare Customer Service Representative to assist patients and healthcare providers with insurance, billing, and appointment inquiries.
Description
- Answer inquiries related to health insurance coverage, billing, and claims.
- Provide patients with information on available services, appointments, and health plans.
- Assist with verifying insurance benefits and processing claims.
- Maintain confidentiality and ensure compliance with HIPAA regulations.
Qualifications
- High school diploma or equivalent; healthcare certification is a plus.
- Strong communication skills, especially when dealing with sensitive information.
- Prior experience in healthcare customer service is preferred.
- Ability to handle confidential and sensitive information.
Benefits
- Health, dental, and vision insurance.
- Paid time off (PTO).
- 401(k) with company matching.
- Career advancement and training opportunities.
Similar Jobs
3D Printing
Provide remote patient and customer support for appointment scheduling, insurance and billing inquiries, account updates, referrals, and provider communication; maintain HIPAA-compliant records.
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
As a Customer Care Representative, you'll assist customers with inquiries, provide solutions, and engage in problem-solving while operating remotely.
Top Skills:
High-Speed InternetOktaSlackZoom
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Lead end-to-end product lifecycle for enterprise media products, define vision and roadmaps, gather requirements, collaborate with engineering and architecture, drive data-driven decisions, manage QA/UAT and vendor performance, and mentor product specialists while ensuring governance and compliance.
Top Skills:
Jira,Agile,Data Warehouse,Business Intelligence Platforms,Sdlc
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
