Head of Value Advisory Programs

What You Can Expect

Zoom is seeking a Head of Value Advisory Programs to drive impact across our enterprise sales organization. In this player-coach role, you will engage alongside your team in high-value customer engagements—shaping executive narratives, framing business value, and helping close complex deals—while also orchestrating how we deliver deal impact through sales tools delivered at scale.

You’ll serve as a visible leader to the sales org, a trusted advisor to customers, and a cross-functional connector who ensures our value selling motion is consistent, repeatable, and professional.

About the Team

You’ll join Zoom’s Value Advisory Team, a small, high-impact group within the revenue organization dedicated to helping Zoom sellers show up more professionally and close deals. The team combines strategic storytelling, creative production, and scalable AI-ready sales tools to elevate how Zoom engages with customers.

Reporting to the Head of EBC and Value Advisory, you’ll collaborate closely with sales managers, sellers, designers, and deal strategists, ensuring our most successful approaches are translated into repeatable assets for the broader field.

Responsibilities

Player-Coach & Deal Support

• Mentor and guide the Value Selling team, elevating their strategic, creative, and consultative capabilities.

• Serve as a trusted partner to sales leaders and field reps, ensuring the team is recognized as a strategic asset in deal strategy.

• Directly engage in customer engagements, framing business value and shaping executive narratives.

Deal Engagement Orchestration & Scaled Impact

• Act as the primary point of contact for field requests, ensuring smooth intake, prioritization, and delivery across high-touch and scalable initiatives.

• Identify gaps in processes, develop practical solutions, and document repeatable workflows and playbooks.

• Partner with developers and creative leads to validate, maintain, and distribute field-facing tools (e.g., business value calculators, AI-driven assets).

• Coordinate cross-functionally with Marketing, Product, and Sales leadership to align messaging, value frameworks, and customer-facing content.

Leadership & Visibility

• Represent the Value Selling function with senior leadership, providing transparency into impact, trends, and team needs.

• Track and report on adoption, engagement, and business outcomes to continuously improve the value selling motion.

• Ensure that creative, narrative, and scalable outputs are consistent, professional, and effectively integrated into sales engagements and EBC experiences.

What We’re Looking For

• 10+  years in enterprise sales, value engineering, sales enablement, management consulting, sales strategy, or strategic operations ideally with a Background in SaaS, UCaaS, CCaaS, or enterprise collaboration solutions.

• Proven success selling or supporting complex, multi-product enterprise deals and leading or coaching value high performing teams.

• Executive presence with the ability to operate comfortably in customer meetings and senior leadership forums.

• Familiarity with value selling methodologies (Challenger, MEDDIC, Outcome-Based Selling) and comfort with tools like Salesforce, Seismic and collaboration platforms like Zoom.

• Strong storytelling ability to translate customer challenges into compelling value narratives and business outcomes.

• Track record of building repeatable motions, value selling tools and content, playbooks, or scalable deal strategy programs.

• Natural relationship-builder who can earn trust across sales, product, and marketing teams.

• Excellent organizational skills with experience running cross-functional, complex initiatives. 

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.