Head of Talent Management & Development

ABOUT INKOMOKO 

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.

In 2025, Inkomoko was listed by the Financial Times as the 8th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies.

Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change.  We are the largest investor to refugee entrepreneurs in Africa. 

Inkomoko has 800+ staff in 50 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives. 

INKOMOKO VALUES

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
• Achievement: push yourself to reach beyond what you previously thought possible. 
• Improvement: be humble, engage in continuous growth through open & accurate feedback
• Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
• We Eat Goat:  we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.

Inkomoko is an affirmative action/equal opportunity employer.  Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply. 

ABOUT THE OPPORTUNITY AND RESPONSIBILITIES

The position Holder will lead the design, governance, and continuous improvement of Inkomoko’s talent management and development strategies that strengthen leadership capability, succession readiness, employee growth, and organizational effectiveness across all countries.
Operating as a Center of Excellence, the role develops talent frameworks, programmes, and standards while enabling country People & Culture  teams and business leaders to execute effectively and consistently.

Key Responsibilities:

Talent Management & Succession

• Design and execute  Inkomoko's talent review and calibration processes.
• Develop and implement succession planning frameworks for executive, leadership, and critical roles.
• Establish methodologies to identify, assess, and develop high-potential talent across the organization.
• Design and manage  talent acceleration and  leader programmes.
• Drive internal mobility strategies to maximize talent utilization and career growth opportunities.
• Monitor organizational bench strength, succession readiness, and critical talent risks.
• Partner with senior leaders to proactively address workforce capability and succession gaps.
• Lead strategic talent discussions with Executive Leadership and provide recommendations.

Leadership & Capability Development

• Develop and implement Inkomoko's  leadership development strategy.
• Establish leadership academies and functional capability academies aligned with organizational priorities.
• Design executive development programmes, accelerated leadership pathways, and future leader pipelines.
• Build structured coaching, mentoring, and peer-learning programmes.
• Develop people leader capability programmes.
• Partner with senior leaders to strengthen leadership effectiveness, accountability, and organizational culture.
• Evaluate leadership programme impact 

Learning & Career Development

• Develop and implement the organization's learning and development strategy.
• Create learning and curriculum frameworks as well as learning plans.
• Partner with business leaders to develop functional academies and technical capability programmes.
• Design career pathways, development journeys, and professional growth frameworks for all employee segments.
• Drive a culture of continuous learning, curiosity, innovation, and self-development in line with Inkomoko's value of Improvement.
• Measure learning effectiveness and continuously improve learning programmes based on business impact.

Competency & Organizational Capability

• Develop, maintain Inkomoko's competency framework.
• Ensure competencies are embedded across recruitment, onboarding, performance management, learning, succession planning, and promotion decisions.
• Conduct capability assessments to identify organizational strengths and capability gaps.
• Develop capability-building strategies that support current and future business priorities.

Talent Centre of Excellence Leadership

• Develop  talent policies, standards, governance, tools, and frameworks.
• Ensure consistent implementation of talent programmes across all countries.
• Build capability within Country People & Culture teams to effectively implement talent initiatives.
• Develop playbooks, toolkits, and resources that enable scalable talent practices.
• Provide expert talent advisory support to leadership teams.

Talent Analytics & Workforce Insights

• Develop talent dashboards and workforce capability metrics.
• Track succession readiness, learning effectiveness, internal mobility, and leadership pipeline health.

Requirements

• Bachelor's degree in HR, Organizational Development, Psychology, Business Administration, or related field.
• 8–12 years of experience in Talent Management, Learning & Development, Leadership Development, or Organizational Development.
• Experience designing enterprise-wide talent programmes in multi-country organizations.
• Stakeholder management
• Excellent communication and presentation skills
•  Experience operating within a Centre of Excellence model preferred.

COMPETENCIES

We are looking for someone who;

• Synthesizes Data - Leverages key information, data, and insights to enhance both client and team member experiences.
• Adapts Approach to Situations - Adjusts the team's approach to meet the shifting demands of impact; able to quickly adapt to suit the context and drive to positive outcomes for their department. 
• Enhances Competitive Advantage - Creates new and better ways to drive organizational success, with a future-focused mindset (at least 2 years ahead), through innovation and leveraging external relationships and opportunities. 
• Uses his/her Technical expertise to coach and guide staff to meet and exceed expectations.

WHAT YOU’LL GET

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Competitive salary, and potential Performance-based bonus
• Incredible company culture, with opportunities for learning and growth
• Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion 
• Ability to make a significant social impact to your community
• Health insurance for self and family
• Staff savings and provident fund, negotiated bank rates for long-term employees
• Generous annual leave, parental leave, and sabbatical options.
   

TO APPLY

If you’re excited about this role, please submit your application through the jobs portal. 

Tell us about what you’ll bring to this growing company.

Inkomoko is committed to justice, diversity, equity and inclusion.  As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process. 

NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.

All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.