Lead the organic social media strategy and enhance brand storytelling across platforms for Offchain Labs and its products. Collaborate with marketing and leadership to ensure consistent messaging while managing a team of community managers and utilizing AI for efficient content production.
At Offchain, we aren’t just building products: we’re leading a movement.
As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.
At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.
Why Offchain?
Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.
Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.
Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.
To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.
The Role:
Offchain is looking for a Head of Social to lead our organic strategy across platforms and elevate the brands within our suite of products, including Offchain, Arbitrum, ZeroDev, Prysm, and Onchain Labs. This role requires a sophisticated blend of creativity, strategic thinking, and executional excellence. Balancing the fast-moving dynamics of the blockchain industry with the rigor of professional brand stewardship.
You will play a key role in maintaining consistency across the Arbitrum brand and our growing product ecosystem. We are looking for a leader who cares deeply about reinforcing the core truth behind each product, while bringing creativity and personality to how our story is told publicly. By collaborating closely with leadership, product marketing, and ecosystem partners, you will refine our messaging to ensure it remains clear, credible, and consistent across all products and channels.
What you'll do:
- Ensure all social content reinforces Arbitrum's core narrative. You will act as a brand partner—not a service desk—guiding internal teams toward stronger storytelling and more effective channel use
- Translate complex technical developments into clear, credible narratives, pushing colleagues to articulate the who and why behind every announcement
- Partner across the organisation to shape how launches, partnerships, and research are communicated, ensuring a consistent voice across the product ecosystem
- Develop and execute cross-platform growth plans for X, LinkedIn, and YouTube, balancing business-focused content with broader industry and cultural storytelling
- Own the social content calendar and internal operations, editing and publishing high-stakes content that strengthens brand credibility
- Leverage AI tools and automation to streamline publishing workflows, scaling high-quality content while maintaining elite editorial standards
- Direct internal teams and agencies to produce high-fidelity assets, including video, motion graphics, and technical visuals
- Stay embedded in the "meta", identifying the thought leaders and trends that matter across B2B LinkedIn and industry-focused X
- Lead and mentor a team of community managers to ensure 24/7 coverage and aligned messaging across all global regions
- Listen closely to the community and ecosystem participants, providing direct feedback to cross-functional teams to ensure our messaging remains relevant
What you'll need:
- 5+ years in social media marketing with direct experience in Web3
- Proven track record building and scaling social media accounts (X, LinkedIn & YouTube) with measurable impact
- Ability to turn complex technical concepts into accessible, compelling content for different audiences
- Experience managing and/or mentoring team members, fostering a collaborative environment that drives team success
- Highly organised with a excellent project management skills; thrives in a fast-paced, decentralised environment
- Strong understanding of the key KOLs and industry players within the blockchain ecosystem
Perks:
- Remote-first global workforce + soon to open NY office
- Annual company offsite (last year, Bahamas!)
- Opportunity for subsidized attendance to industry conferences
- Medical, dental & vision coverage (US + some other countries)
- 401k retirement plan + company match (US only)
- Home office set up / ergonomic equipment matching program
Attention Offchain Job Seekers:
Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email [email protected]
At Offchain, we believe that diversity, equity, inclusion and belonging are essential to our success. We are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.
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