Head of Sales

Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup. We are changing the way community banks and credit unions do business, enabling them to become tech-driven and digital first. Bankjoy provides modern digital banking products including mobile banking, online banking, online account opening, loan origination, and conversational AI. Our mission is to revolutionize banking tech infrastructure by leading digital transformation at financial institutions — big and small.

We’re seeking an experienced, hands-on Head of Sales to lead Bankjoy’s go-to-market execution and build a scalable, data-driven sales engine. This leader will manage our Account Executive and Sales Engineer, partner closely with Marketing and Partnerships, and work cross-functionally with Product and Implementation to ensure successful client acquisition and onboarding.

This is a player-coach role: you’ll both close deals yourself and establish the structure, metrics, and team that will allow Bankjoy to achieve predictable revenue growth.

Sales Leadership & Strategy

• Build and own Bankjoy’s end-to-end sales process, including pipeline management, qualification standards, forecasting, and closing discipline.
  

• Create a repeatable, metrics-driven sales playbook that aligns with Bankjoy’s marketing funnel and product roadmap.
  

• Partner with the CEO on strategic enterprise opportunities and fintech ecosystem partnerships.
  

• Collaborate with the COO and Finance to set annual ARR targets, quotas, and compensation structures based on unit economics and ROI.
  

Execution & Team Management

• Lead and mentor a small team with a focus on skill development, accountability, and performance.
  

• Personally drive high-value deals to closure, particularly with larger financial institutions and strategic prospects.
  

• Build a high-quality pipeline in partnership with Marketing and Partnerships, ensuring strong conversion from MQL to SQL to closed-won.
  

• Maintain CRM discipline and forecasting accuracy; hold team accountable to measurable KPIs.
  

Cross-Functional Collaboration

• Work closely with Product and Implementation to ensure alignment between sales commitments and delivery readiness.
  

• Partner with Marketing to optimize messaging, campaigns, and events for lead quality and conversion.
  

• Collaborate with Client Success to identify expansion opportunities and feedback loops to reduce churn.
  

Metrics & Reporting

• Deliver accurate weekly, monthly, and quarterly forecasts to executive leadership.
  

• Track and report on KPIs including quota attainment, pipeline coverage, win rate, and sales cycle time.
  

• Drive continuous improvement in sales efficiency and conversion rates.

• 8+ years of B2B SaaS sales experience, with at least 3+ years selling fintech or banking technology solutions to credit unions or community banks.
  

• Proven track record of closing $500K+ enterprise deals and achieving quota targets in long-cycle, consultative sales environments.
  

• Experience building sales processes, CRM infrastructure, and pipeline discipline in a startup or growth-stage company.
  

• Strong analytical mindset; comfortable with data-driven forecasting and ROI-based decision-making.
  

• Excellent communication, negotiation, and relationship-building skills with C-level executives.
  

• Entrepreneurial, hands-on, and comfortable working in a fast-paced, high-accountability culture.

We’re committed to keeping the process transparent and moving quickly, so feel free to ask questions along the way.

• A fast-paced and collaborative environment 

• Competitive compensation

• Stock options at a well-funded startup

• We cover 100% of medical, dental, and vision premiums for individuals on our base plan, with significant contributions toward all other plan options (USA).

• We cover 100% of extended medical, dental, and vision premiums for you and your family under our single, comprehensive plan (Canada).

• Retirement plan with 4% company matching

• 8 weeks paid parental leave for birthing parents, 4 weeks for non-birthing

• 3-5 weeks PTO depending on tenure

• 5 health days

• 15 holidays

• End of year shutdown

• Performance-based bonuses

• Remote first culture

   

Bankjoy is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Bankjoy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

#LI-Remote