Head of People & Talent

Do you love building world-class teams? Are you one of the most ambitious people you know? If so, you'll be right at home at Unwrap.

This is our first People/HR hire, and we're looking for someone both to build and support our team as we enter this next phase of growth.

Your first chapter at Unwrap (~9-12 months) will be spent aggressively growing our team and building a recruiting machine. Prior recruiting experience is strongly recommended.

In your next chapter, you'll help us build infrastructure to help our team be more productive and more fulfilled. You'll be responsible for leading all of our initial People practices, including role and leveling definitions, performance reviews, company policies, etc.

Who We Are

We’re currently a team of 30, based in Santa Barbara, and growing quickly. We are venture-backed, and just raised our $12M Series A from world-leading VCs.

Unwrap.ai is on a mission to fill the world with products people love. We’re helping companies like DoorDash, Lyft, Stripe, Oura, Microsoft, Perplexity, and Github collect and process feedback more effectively. We ingest feedback from thousands of sources (support channels, surveys, social), and use state-of-the-art NLP technology to extract actionable insights for customers across software, hardware, and retail sectors.

Our founders, two ex-Amazon Alexa Product Managers, were tired of manually sifting through customer reviews, support tickets, and bugs while working on Alexa. They understood the importance of listening to customers and prioritizing their requests effectively, but simply had too much feedback to parse through. So, Unwrap.ai was born to solve this problem. Specifically, at Unwrap we use Natural Language Processing to automatically cluster, tag, and analyze customer feedback to help product and engineering teams build what customers want. The ultimate goal is to better connect users and builders, so builders can fill the world with products people love.

Our small team is extremely motivated, hard-working, and simply gets stuff done. If this sounds exciting, we can't wait to read your application.

Role Qualifications

• You have experience recruiting great talent to join your team.

• You have prior experience working at a smaller tech company.

• You feel comfortable and enjoy cold outreach to candidates for talent acquisition.

• You are an extremely hard worker.

• People love working with you.

• 2-10 years of experience
  

What You Get

• Report directly to the CEO.

• Ground floor impact at a Series-A startup with tremendous latitude over technical strategy and approach.

• As our first People hire, you'll shape our entire strategy for this department.

• Significant, potentially life-changing equity.

• Ability to rapidly advance your career alongside company growth.

• Collaborate with experienced teammates, entrepreneurs, and advisors.