Head of Marketplaces (Amazon)

COMPANY OVERVIEW 

Pangaea creates and grows digitally native brands on a global scale. Our two brands are Lumin and Meridian, both in the personal care space. Our goal is to create iconic, disruptive, and culture impacting brands that attract communities of brand lovers across borders. Since our launch in 2018, we’ve sold our products in 50 different countries and have grown to over 50 employees and contractors across several locations in the world!

ABOUT US

We are a group of individuals who strive to live out the four values in our behaviors, decisions and actions. We are equally passionate about growing a community for each of our brands as we are for building our internal community of Pangaeans. As Pangaeans, we can’t think of a better place to make a difference in our customers’ journeys of self-care and in our colleagues’ paths to success. We go out of our way to lift each other up, recognize the diverse talents that each person brings to our community and perpetuate a sense of belonging for all.

OUR VALUES

• Passion: We are mentally and emotionally connected and committed to our work. We are willing to put in the work today, knowing that this will position us for the most success tomorrow and beyond. We are invested in and passionate about Pangaea, its people and its mission.
• Innovation: We research, think critically and explore new possibilities and approaches to problems. We are intentionally curious and strive to obtain innovative recipes for success. By seeking new and creative ways to do things, we believe that we will be able to achieve our mission at unprecedented speed and scale.
• Push the Limits: Pangaea embraces a “yes we can” culture. We work towards our mission no matter how hard it gets or how long it takes. We are equally tenacious as we are relentless and we do what it takes to win as a team.
• Prioritization: Conscious prioritization is essential to our success. We tend to prioritize decision-making that may lead to sustainable business outcomes. We make calculated bets and focus on fewer, greater initiatives that will result in the greatest value for Pangaea, our customers and our teammates.

THE ROLE

We’re on the hunt for a Head of Marketplaces to build and lead our internal Amazon team, accelerating marketplace growth with a primary focus on Amazon 3P. This isn’t just any role - it’s your chance to be the architect of Pangaea’s next big growth story, managing a dynamic team while working hand in hand with Creative, Operations, Brand Marketing, and New Product Development. If you live and breathe Amazon, thrive on data-driven wins, and know how to rally a team to greatness, we’d love to hear from you!

KEY RESPONSIBILITIES:

• Amazon Architect: Continue to build out our internal Amazon capabilities and own all aspects of our 3P business including overarching strategy, advertising, content, and operations. 
• Drive Cross-Functional Collaboration: Act as the connective tissue between Sales, Brand, Creative, Operations, and NPD teams to ensure Amazon strategies are aligned with broader business priorities.
• Business ownership: Manage and optimize the Amazon P&L, focusing on both topline growth as well as profit improvement. 
• Pricing & Assortment: Collaborate with brand and new product teams to ensure the optimal Amazon portfolio; lead and execute on-platform promo strategies
• Content Optimization: Manage Amazon product listings by ensuring accurate and engaging product descriptions, images, and content that enhance the customer experience and drive conversions.
• Acquisition Strategy: Spearhead Amazon acquisition strategy to maximize reach and sales volume including SEO/SEM, PPC, display ads, and affiliate marketing. and have a deep understanding of Amazon advertising strategies to maximize reach and sales. 
• Operations Liaison: Collaborate with the operations team to forecast demand, manage inventory, and optimize fulfillment. 
• Global Marketplace Expansion: Evaluate and launch in additional geographies within Amazon with potential of other marketplace expansion (i.e. Walmart, Nordstrom, etc)
• Data & Reporting: Own robust reporting, KPIs, and regular management updates to track performance and direct future strategy. 
• Organizational Integration: Partner with leadership across the company to ensure Amazon is fully integrated within the organization and a core growth lever connected to every function.

QUALIFICATIONS:

• Extensive Amazon 3P expert: 10+ years of hands-on experience building and scaling Amazon 3P business for CPG brands
• Deep experience with Amazon analytics, advertising platforms, and performance optimizations tools
• Strong P&L ownership experience balancing revenue growth with operational efficiency and profitability
• Team Leadership: Proven ability to hire, mentor, and scale high-performing teams
• Customer-Centric marketing skillset that balances performance-driven growth with premium brand presentation and positioning. 
• Exceptional analytical abilities with a talent for translating complex data into actionable, strategic decisions.
• Comfortable leading organizational change and integrating marketplace thinking into the DNA of the business

COMPENSATION AND BENEFITS

The reasonably estimated annual base salary for this role ranges from $150,000.00 - $170,000.00 and will include variable compensation. Actual compensation is based on factors such as the candidate's job-related knowledge, skills, qualifications, experience and location. Details of participation in benefit plans will be provided if an employee receives an offer of employment.

Additionally, our goal is to provide Pangaeans with an excellent benefits experience that enhances their physical, mental and financial health and well being. These benefits are thoughtfully designed and curated to ensure that our employees are fully equipped to succeed in their work and personal lives. Some benefits include:

• Health insurance: Pangaea offers medical, dental, and vision insurance plans. Out of three amazing medical plans, we cover 100% for the first plan for employees and 90% of the monthly premium for two higher coverage plans. We also provide 75% of the monthly premium for family coverage.
• 401(k) matching: After a 3-month waiting period, Pangaea will match up to 4% of the employee's elected contribution to their retirement plan with immediate vesting.
• Time off: Pangaea recognizes 14 paid holidays per year. We also have 6 additional “Pangaea Fridays” throughout the year where employees can get a head start on their weekend and take the whole day off. Lastly, we have a flexible time off policy and trust our employees to take vacation when they need it!
• Staff discount: All staff members are given $100 of credit per month to use on Pangaea products so that they can try, own (and love!) all the products we sell.

Please note that some benefits vary by country and are subject to change.

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