Head of Intelligent Content and Documentation Engineering, CCMS and DITA

About the Company 

Altera is one of the world's leading providers of programmable solutions. With a renewed focus on agility, software-first, and AI-driven solutions, Altera is shaping the future of computing by providing flexible technology, empowering innovators with scalable products, from high-performance to power- and cost-optimized devices for cloud, network, and edge applications. Join us in our journey to becoming the #1 FPGA provider in the world as we redefine the next era of programmable innovations!

About the Team & About the Role 

We are looking for a highly strategic and hands-on Head of Intelligent Content and Documentation Engineering, CCMS and DITA to lead our documentation team, while also acting as the DITA/CCMS architect and AI tooling lead. This is a onsite role for a leader who thrives at the intersection of structured content, intelligent systems, and technical writing excellence. You will define scalable documentation strategies, manage a team of writers and SW application developers, and integrate AI-powered capabilities to improve content creation, reuse, and delivery. 

Key Responsibilities: 

• Lead, mentor, and grow a team of technical writers and application developers producing customer-facing technical FPGA product content including data sheets, user guides, release notes, etc.  

• Own and drive content strategy, governance, and quality standards across all documentation outputs. 

• Collaborate with Planning, Marketing, Engineering, and Customer Enablement Teams to align documentation with user needs and release cycles. 

• Architect and manage technical writers authoring and publishing pipeline on DITA-based Ixiasoft CCMS.   

• Define and maintain scalable information architecture, metadata frameworks, content models, publication pipelines and optimize reuse strategies.   

• Troubleshoot and evolve structured authoring processes and integrations.   

• Lead development of AI tools into the documentation lifecycle to accelerate content generation and partner with IT to pilot and scale AI-enabled authoring workflows. 

• Collaborate closely with SMEs to extract complex solution details and turn them into modular documentation. 

• Interface with marketing and IT teams to ensure a consistent end-user experience. 

• Develop and maintain custom plugins and enhancements using DITA-OT and XSLT. 

• Identify and implement productivity tools and automation using Python, JavaScript, Web2Py and other relevant technologies 

• Provide regular performance feedback and support professional development. 

Additional Attributes 

• Excellent leadership, communication, analytical and project management skills. 

• Can work independently and as part of a team in a fast-paced environment. 

• Must be a team player with demonstrated experience influencing others. 

• Can drive thru ambiguity. 

Salary Range 

Our compensation reflects the cost of labor within the US market. Actual salary may vary based on a number of factors including job location, job-related knowledge, skills, experiences, trainings, etc. We also offer incentive opportunities that reward employees based on individual and company performance. 

$178.9k - $259.0k USD

What We Want to See   

• 9+ years with at least two years in leadership or management capacity and experience in some or all of the following: 

• Deep experience in DITA, structured authoring, and CCMS platforms preferably IXIASOFT, Oxygen XML Editor  

• Strong understanding of XML-based publishing workflows and version control   

• Familiarity with generative AI tools and their application in documentation 

• Experience implementing AI assisted content workflows 

• Experience with content delivery platform preferably Fluid Topics 

• Excellent communication, project management, and cross-functional collaboration skills 

• Programming skills in Python, JavaScript, Web2Py, and other relevant technologies 

• Bachelor's degree (preferably in electrical engineer, computer science or related field) 

Ways to Stand Out from the Crowd  

• Understanding of generative AI is a plus 

• Knowledge of FPGA technology is a plus